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Articles published by J.D. Power

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Independent Insurance Agents Give Carriers High Marks for Improved Servicing Levels, J.D. Power Finds
From J.D. Power
Via Business Wire
Telehealth Usage Surging but Service Issues and Barriers to Access Strain Patient Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Lack of Inventory Severely Constrains September New-Vehicle Sales As Per-Vehicle Prices and Profits Reach All-Time High
From J.D. Power
Via Business Wire
Strong Dealer Relationships Become Critical for Auto Lenders in Supply-Constrained Marketplace, J.D. Power Finds
From J.D. Power
Via Business Wire
Streaming Services Raise Bar as Residential TV Costs Remain High; J.D. Power Study Predicts Customers Will Remain Loyal in Near Term
From J.D. Power
Via Business Wire
Need and Importance of Reliable Internet Has Never Been So Critical as Speed and Consistency Drive Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Labor Shortage, Rising Passenger Volumes Drag on Airport Traveler Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Home Insurers Struggle with Customer Loyalty as Boomers Flock to Rental Market, J.D. Power Finds
From J.D. Power
Via Business Wire
Summer Closes Out Strong for Used Trucks, J.D. Power Finds
From J.D. Power
Via Business Wire
Many Retirement Plans Miss Mark on Delivering Guidance to Participants Through Digital Channels, J.D. Power Finds
From J.D. Power
Via Business Wire
Credit Card Customers in Canada Spending Less but Have Higher Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
New Vehicles More Appealing Than Ever, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Service Market Declines as Effects of Pandemic Shift Customer Behaviour, J.D. Power Finds
From J.D. Power
Via Business Wire
Guest Satisfaction Declines Among Hotels Operated by Largest Third-Party Management Companies, J.D. Power Finds
From J.D. Power
Via Business Wire
Smartphone Connectivity Now Most Common Problem Cited by New-Vehicle Owners, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and LMC Automotive U.S. Automotive Forecast for August 2021
From J.D. Power
Via Business Wire
Third-Party Automotive Websites Must Focus on Differentiation as Satisfaction Gap Narrows, J.D. Power Finds
From J.D. Power
Via Business Wire
Small Business Insurance Customers Feeling Neglected by Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
While Many U.S. Credit Card Issuers Struggle to Meet Evolving Customer Expectations, Some Bright Spots Exist, J.D. Power Finds
From J.D. Power
Via Business Wire
Used Commercial Truck Pricing Remains Superheated, J.D. Power Finds
From J.D. Power
Via Business Wire
Public Charging Experience for Electric Vehicle Owners Can Get Much Better, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Study First: Cable Company Spectrum Mobile Ranks Highest (in a Tie) in Wireless Purchase Experience Among Mobile Virtual Network Operators
From J.D. Power
Via Business Wire
Pivot to Digital Consultations Helps Window and Patio Door Industry Ride Home Improvement Wave, J.D. Power Finds
From J.D. Power
Via Business Wire
Kitchen Cabinet Satisfaction is Highest among Fully Involved Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Customer Care Satisfaction Transitioning to Pre-Pandemic Levels, J.D. Power Finds
From J.D. Power
Via Business Wire
Mortgage Servicers Score Points with Customers during Pandemic but Threats Loom for Banks, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and LMC Automotive Forecast July 2021
From J.D. Power
Via Business Wire
Retail Health and Wellness Services Surge in Popularity, Driving Significant Gains in Pharmacy Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Appliance Satisfaction Remains High as Customers Focus on Reliability, J.D. Power Finds
From J.D. Power
Via Business Wire
Electric Utility Sustainability Initiatives Not Connecting with Consumers, J.D. Power Finds
From J.D. Power
Via Business Wire
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