Systemware, Inc. and Smart Communications today announced a strategic partnership aimed at helping enterprises better manage the full lifecycle of their content, from creation through long-term storage, retrieval, and governance.

DALLAS, TX / ACCESS Newswire / July 30, 2026 / This collaboration brings together two highly respected organizations with deep expertise in their respective domains. Smart Communications, a leading customer engagement technology provider for regulated industries, enables organizations to create and deliver highly personalized, compliant customer interactions at scale, while Systemware provides an enterprise content platform for managing, securing, and delivering mission critical content across complex environments.

"Organizations in regulated industries face growing pressure to modernize and improve customer experiences while maintaining security, compliance, and governance," said Satish Shenoy, SVP of Global Alliances and Partners at Smart Communications. "Together, Smart Communications and Systemware help organizations take a more connected approach to enterprise content and customer communications, improving governance, reducing complexity, and enabling more trusted experiences."

"This partnership is a natural fit," said Frankie Basso, President and CEO of Systemware, Inc. "Smart Communications and Systemware bring complementary capabilities that help organizations better connect content, communications, and business processes. Together, we are enabling customers to simplify complexity, strengthen governance, and drive greater operational value."

Together, the companies deliver a more connected approach to enterprise content, bridging content creation with long-term management. The partnership helps organizations, particularly in regulated industries such as financial services, insurance, and healthcare, address challenges around compliance, data access, and operational efficiency, while creating a foundation for future innovation.

About Smart Communications

Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people's lives by enabling more connected, personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables organizations to improve customer experience, increase operational efficiency, strengthen compliance, and build trust at every touchpoint. More than 700 enterprises worldwide, including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp, rely on Smart Communications to power engagement in regulated environments. With more than 30 pre-built integrations to leading enterprise platforms, Smart Communications powers more than 60 billion mission-critical customer interactions each year.

About Systemware, Inc.

Systemware is an enterprise content management (ECM) platform that serves as the intelligent backbone of organizational content. For more than 40 years, Systemware has helped organizations manage, secure, and deliver critical information across legacy, cloud, and hybrid environments. Designed for flexibility and built to scale, the platform enables enterprises to modernize content operations, streamline business processes, support regulatory compliance, and unlock greater value from their information. Systemware partners with organizations every step of the way, delivering tailored solutions that help them solve complex challenges and achieve their business objectives.

Media Contact
Systemware, Inc.
Marketing Department
Alan Beaney
alan.beaney@systemware.com
9722390200
systemware.com

SOURCE: Systemware Inc