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Pasadena Tree Services Appreciated by Homeowner for Its Amazing Customer Experience

By: Get News

 

Pasadena, California – When Phyllis hired Pasadena Tree Services for the first time, the first thing she noticed about the tree care company was how its team of tree cutting professionals conducted itself. According to the homeowner, the company had the most professional team.

 

“The family hired Pasadena Tree Services yesterday for an emergency tree pruning procedure,” Phyllis told a group of reporters while narrating her experience with Pasadena Tree Services. “One of the trees on the landscape had suffered some crown damage after an unexpected storm broke several branches and left them hanging dangerously. Since the tree was standing next to the family’s kitchen, these branches had to be removed before they dropped and caused damage that would have set the family back at least a few thousand dollars.”

According to Phyllis, her family enjoyed working with Pasadena Tree Services from the point where they called the company’s office to report the tree damage.

“The family’s phone call was received on the first ring,” said Phyllis. “This was something very unusual because the family has worked with other companies in the past—to talk to these companies, the family had to call several times. The husband can still remember the day when he called one of the companies and a customer service agent had to unapologetically say that he was out for lunch when the husband was calling looking for emergency help with a tree that was leaning dangerously over the powerlines.”

To see why Pasadena Tree Services is hired by the largest percentage of homeowners, read this story: https://www.digitaljournal.com/pr/pasadena-tree-services-adds-bucket-truck-and-climbing-boots-to-tree-maintenance-gear.

Phyllis noted that in addition to the fact that Pasadena Tree Services picked up the call on the first ring, the company did not waste any time. After picking up the call, the professional went straight to business and asked the right questions to understand her situation.

“When the professional had gathered enough information,” said Phyllis, “and understood that the family was dealing with a tree emergency, he noted that he would send a team of tree care professionals to the landscape immediately. The only thing he requested to know was the location of the landscape.”

The homeowner told a group of reporters that exactly 45 minutes after the chat with Pasadena Tree Services’ customer service agent, a team of tree pruners was on the landscape with all the right tools for the tree maintenance procedure.

“This is the fastest response the family has ever received from a tree maintenance team,” said Phyllis. “The team of tree care professionals arrived on the landscape and did not waste any time — they immediately went to work to eliminate the risk of property damage.”

Gregory noted that the team of tree cutting professionals from Pasadena Tree Services used their bucket truck to reach the tree crown instead of manual climbing. This reportedly helped the company reduce the cost of the tree trimming service significantly.

“They lowered each branch they cut with a rope,” said Gregory. “This reduced the risk of the branches landing on the kitchen roof. After the tree pruning procedure, the company went ahead and cleaned the area under the tree. This involved removing all the branches and the leaves and loading them on the company’s truck. By the time the team was leaving, the landscape was not just risk-free — it also had an attractive appearance.”

Gregory mentioned that the team did not overcharge him for the service. Even though the service was unplanned, the homeowner reportedly ended up spending a very affordable amount.

Pasadena Tree Services’ physical offices sit at 624 W Howard St Pasadena, CA, 91103. You can, however, call 626-790-1414 or send an email to sales@treeserviceslosangeles.com when you need to communicate with the company.

Media Contact
Company Name: Pasadena Tree Services
Contact Person: Harlan
Email: Send Email
Phone: 626-790-1414
Address:624 W Howard St
City: Pasadena
State: CA, 91103
Country: United States
Website: https://www.treeserviceslosangeles.com/pasadena/

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