The NRF VIP Award finalist caps off a year of innovation with new industry accolades, reinforcing its leadership in AI-driven workforce management that boosts employee retention, satisfaction, and productivity at scale

Legion Technologies, a leader in AI-powered workforce management, today announced the release of more than 90 new innovations that extend the capabilities of Legion AI and redefine how labor decisions are made and executed at scale. Built on Legion’s proven, enterprise-grade AI platform, these innovations—including a new generation of AI Assistants—move beyond insights and recommendations to deliver autonomous workforce decision automation across forecasting, scheduling, time and attendance, and labor optimization.

As organizations face volatile demand and rising pressure to improve profitability, Legion transforms employee scheduling into a key performance driver. Legion AI aligns staffing to sales and demand in real time—automatically optimizing productivity, coverage, and compliance while preserving employee preferences and engagement. The result: every hour works harder, with no tradeoff between efficiency and employee experience.

“Retailers don't need AI in workforce management to give them answers; they need it to make more informed decisions and automate the right processes intelligently,” said Sanish Mondkar, CEO and founder of Legion. “Legion’s AI is designed to operate with the depth and rigor of a labor expert, not a chatbot. It reasons across demand signals, constraints, policies, and historical outcomes; explains trade-offs; and takes action in real-time. That is what allows our customers to scale automation without losing control, and to improve productivity without sacrificing employee trust.”

Key among the latest innovations are:

• Next-Generation Legion AI Assistants: Legion’s AI Assistants go far beyond conversational interfaces. They perform in-depth, multidimensional analysis across forecasts, schedules, labor rules, and execution data, enabling answers to complex questions such as why a schedule changed, what trade-offs were made, and how alternative decisions would impact cost, coverage, compliance, and employee experience. Managers can interrogate schedules and forecasts at a level previously reserved for analysts, enabling faster, higher-confidence decisions without manual investigation.
• Labor Planning: Legion enables complex scenario modeling and deep what-if analysis across demand, labor constraints, and cost targets. Plans stay in a closed loop with real-time execution, continuously adapting forecasts and schedules as conditions change.
• Configurable SmartCards: Managers receive personalized, actionable insights that put the most relevant information at their fingertips; customizable layouts and built-in formulas accelerate confident, data-driven decision-making.

With its employee-first approach to AI-driven automation, Legion continues to achieve industry-leading employee adoption rates across its Employee Engagement Suite, including schedule empowerment, on-demand pay, and workforce self-service, all on a single, 4.9-star mobile app that has 88% weekly usage. Backed by analysis of over 2 million Legion-powered employees, customers who activate all three capabilities have seen a 33% average retention improvement, 11% average employee NPS improvement, and 66% improvement in on-time punches.

Legion’s consistent innovation has driven its trajectory as one of America’s fastest-growing tech companies: in 2025, a 216% increase in revenue propelled the company to reach its fourth consecutive year on both the Inc. 5000 and Deloitte Fast 500 lists in 2025. The Legion WFM solution is live in 35 countries, and the company recently opened an office in Romania, in addition to expanding its presence across Europe.

“From improving retention to responding to market shifts, today’s teams are eager to adopt AI to solve their biggest labor operations challenges. To do so, they need applications grounded in accuracy, good data hygiene, and sound infrastructure to apply AI practically at the enterprise level,” said Jayashree Varahan, Head of Product at Legion. “Legion is not only building this foundation for them, but giving them the tools they need to manage change and measure the results.”

In 2025, Legion won 11 awards for its achievements in AI and workforce management technology. Legion was also named a finalist for the 2025 SaaS Awards and the Rising Star Award in the 2026 NRF VIP Awards.

To see Legion’s award-winning workforce management platform in action, book a meeting with Legion at NRF 2026, Booth #5257. To explore all Legion has to offer at NRF this year, go to legion.co/nrf-2026.

About Legion Technologies

Legion Technologies delivers the industry’s most innovative workforce management platform, enabling businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-native Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. Backed by Riverwood Capital, Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, Legion is recognized as one of the fastest-growing private companies in America according to the Inc. 5000 and the Deloitte 500 rankings for four consecutive years. For more information, visit legion.co and follow us on LinkedIn.

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“Retailers don't need AI in workforce management to give them answers; they need it to make more informed decisions and automate the right processes intelligently."