Since its founding in 1967 as Steelcase Employees Credit Union, Community West Credit Union has evolved from a single-office operation into a trusted, multi-branch organization that has served Michigan communities for over 50 years. Guided by core values of Trust, Accountability, Consistency, Teamwork, Innovation, and Communication (TACTIC), the credit union's commitment to being members' primary financial institution while maintaining financial stability has driven continuous expansion and strategic partnerships throughout its history.
"Our mission is to empower every member with the financial opportunities they deserve, and our partnership with Scienaptic AI is a major step in that direction," said Tiffany DeLange, VP of Lending at Community West Credit Union. "By using AI to analyze comprehensive data patterns, we can see the full financial picture of each applicant, moving beyond traditional underwriting methods to reveal true creditworthiness. This means we can say 'yes' to more members, including those who have been underserved, while still managing risk. It's about opening doors to financial success and upholding our commitment to the communities we've proudly served for over 50 years."
"Community West Credit Union's 50-plus-year legacy of putting members first aligns perfectly with Scienaptic's mission to democratize credit access," stated Patrick McElhenie, Chief Growth Officer at Scienaptic AI. "Our AI platform will empower their team to reduce loan processing times and increase approval rates through more comprehensive risk assessment. By leveraging AI to identify creditworthy applicants, Community West can continue its legacy of expanding financial inclusion across Michigan."
About Scienaptic AI
Founded in 2014, Scienaptic AI was built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes. This enables financial institutions to reach more borrowers—including underbanked and underserved individuals—and say "yes" more often without increasing risk.
In September 2024, Scienaptic's Credit Union Service Organization (CUSO) received strategic equity investments from its clients, further strengthening its mission to elevate lending with AI-driven solutions for inclusive loan growth, automation, lifecycle management, and compliance. Today, the CUSO is backed by 10 strategic investors, underscoring Scienaptic's deep commitment to the core principle of "people helping people."
The Scienaptic AI platform plays a vital role in supporting over 150 lenders by enhancing lending accuracy and efficiency. Scienaptic's credit decisioning expertise spans financial institutions collectively managing $3.9 trillion in assets. The platform processes over 3 million credit decisions each month, evaluating loan applications worth more than $3 billion. This enables over 1.3 million underserved individuals every month to access credit opportunities that were previously out of reach. Driven by the growing demand for AI in lending, the company has expanded by over 2,000% in the past three years.
For more information, visit www.scienaptic.ai.
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Source: Scienaptic AI
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