-- PowerDMARC, a leading email authentication and domain security platform, today announced its native integration with Autotask, Kaseya’s professional services automation (PSA) platform. The integration helps MSPs and MSSPs connect customer management, billing, and DMARC alert workflows directly within Autotask.
“MSPs should be able to manage email security within the workflows they already use,” said Maitham Al Lawati, CEO at PowerDMARC. “Our Autotask integration removes manual processes around billing and alert management, helping partners operate more efficiently at scale.”
Key Integration Capabilities
- Secure connection: Partners connect using their own Autotask API credentials, with PowerDMARC automatically detecting their Autotask zone during setup.
- Customer mapping: PowerDMARC accounts can be linked to their corresponding Autotask Companies, keeping customer records aligned across both platforms.
- Billing synchronization: Active billable domain counts are automatically synced with Autotask Contract Services, eliminating manual reconciliation and providing an audit trail through Contract Service Adjustments.
- Alert-to-ticket automation: Selected DMARC alerts, including DNS changes, failure-volume threshold breaches, and failure reports, can automatically create tickets in configured Autotask queues, helping teams respond through their existing service desk workflows.
Built for MSP and MSSP Workflows
- Built around existing PSA workflows: MSPs and MSSPs can manage PowerDMARC alongside their existing Autotask processes without adding another operational layer.
- Reduce manual work: Customer mapping, domain count synchronization, and alert ticketing automate repetitive administrative tasks.
- Scale across customers: Manage email security services for dozens or hundreds of customers more efficiently from a centralized workflow.
- Why Autotask: As a widely used PSA among MSPs and MSSPs, Autotask was a natural integration to help partners streamline service delivery, billing, and security operations.
Availability
The Autotask integration is available to MSP/MSSPs that have the Autotask Integration enabled in account settings. Users also need the Access Autotask Integration permission on their role, granted by default to MSSP Owner and MSSP Admin roles and extendable to custom roles.
If you're an MSP or MSSP using Autotask and the toggle isn't yet enabled on your account, reach out to your PowerDMARC account manager. Not yet a partner? Learn more about the PowerDMARC MSP/MSSP Partner Program.
If you're already on Autotask, you can connect it to PowerDMARC and stop reconciling domains by hand from the next billing cycle. Start a free trial or contact the team to enable this integration on your account.
About PowerDMARC
PowerDMARC is a leading platform in email authentication and domain protection, providing DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT solutions along with hosted reporting powered by AI-driven threat analysis. The platform protects over 10,000 organizations across more than 130 countries, including Fortune 100 companies, governments, and major enterprises.
Contact Info:
Name: Ahona Rudra
Email: Send Email
Organization: PowerDMARC
Website: https://powerdmarc.com
Release ID: 89201046
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