With a business philosophy focused on employee welfare, Unity Communications garners GPTW recognition.
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Leading BPO service provider Unity Communications has been certified as a Great Place to Work (GPTW) for 2024 to 2025, its second year receiving the recognition. The award was based on extensive and anonymous employee feedback.
GPTW is a third-party employee experience platform that surveys over 20 million employees across 170 countries. Its certification is a global benchmark for workplace culture, recognizing companies that create high-trust and high-performance work environments.
Unity Communications is proud to be among the elite organizations that consistently demonstrate exceptional employee experience and satisfaction. The company received its first GPTW certification for 2022 to 2023.
In July, Unity Communications’s management asked employees to answer GPTW’s Trust Index Survey to gather feedback and insights into their experience working at the company. Simultaneously, the executives completed GPTW’s Culture Brief, which detailed the organization’s workforce, culture, programs, and practices.
The assessment models evaluate a company’s financial performance, organizational trust, talent development, leadership excellence, collective innovation, and core values. Unity Communications met all these criteria and achieved high scores in employee engagement and well-being metrics.
The results reveal that 93% of employees find the company a great place to work and have felt welcome from the day they joined.
Many also note that the company’s priority for work-life balance through hybrid and work-from-home setups—even before the pandemic—has satisfied them. Comprehensive benefits packages are also critical factors that make it an exceptional workplace.
“We are incredibly honored to be recognized as a Great Place to Work for another year,” Unity Communications CEO Patrick Brown said. “It is truly humbling to know that our employees express satisfaction with working here. They are the heart and strength of our company, and their well-being and satisfaction are our top priorities.”
Brown credits his employees with the GPTW certification: “Their passion and unwavering dedication to excellence are the driving forces behind our success.”
He also extends his gratitude to the company’s clients and investors for their continued trust and partnership: “We appreciate your support, which allows us to invest in our people and create a supportive workplace culture. May this certification inspire us to continue making Unity Communications a great place to work.”
About Unity Communications
Unity Communications is an award-winning business process outsourcing (BPO) company that focuses on sales support, customer service, accounting, healthcare, and back-office services. With experience that spans multiple industries, such as e-commerce, technology, retail, financial technology (fintech), and software as a service (SaaS), the company specializes in creating processes that make business operations efficient.
Founded by Patrick Brown in 2009, the company has evolved from a startup into an international BPO firm, serving small and medium businesses and Fortune 500 companies across the globe. Unity Communications forms co-innovation partnerships with clients looking to outsource for the first time and needing a “white glove” experience.
About Great Place to Work
Great Place to Work is a global leader in workplace culture, providing an employee experience platform backed by 30 years of research. Since 1992, the organization has helped businesses worldwide evaluate their culture through extensive surveys and employer questionnaires.
Through its Great Place to Work and Best Workplaces certifications, GPTW recognizes companies that create high-trust, high-performance cultures. They also provide insights and tools to help businesses build a trustworthy environment, strengthen teams, attract and retain top talent, and achieve better results.
Contact Info:
Name: Patrick B.
Email: Send Email
Organization: Unity Communications
Website: https://unity-connect.com/
Release ID: 89137879
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