The WellSky Ambient Listening solution, enabled by Suki, streamlines clinical documentation, reduces burnout, and improves provider satisfaction across behavioral health, long-term acute care, and rehabilitation settings.

WellSky, a leading health and community care technology and services company, today announced the launch of an AI-powered ambient listening feature within its Specialty Care electronic health record (EHR) solution. Enabled by Suki, a pioneer in healthcare AI, the WellSky Ambient Listening solution delivers secure, efficient, and intelligent documentation capabilities directly into the clinical workflow of thousands of providers across behavioral health, rehabilitation, and long-term acute care facilities.

With the WellSky Ambient Listening solution, clinicians can speak naturally during patient visits while the technology listens in the background, automatically generating structured notes and AI-powered summaries for review and sign-off. This eliminates the need for manual data entry and voice dictation, streamlining workflows and helping clinicians create thorough and reliable documentation. As a result, providers are able to dedicate more time to direct patient care.

KVC Health Systems, a national leader in mental health, child welfare, and health and human services transformation, is an early adopter of the WellSky Ambient Listening solution. KVC Health Systems leverages the AI-powered features to streamline documentation and enhance provider efficiency and is committed to embracing technology at the forefront of improving clinician well-being and patient care experiences.

“WellSky Ambient Listening is proving to be a meaningful time saver for our clinicians,” said Erik Nyberg, executive vice president of technology at KVC Health Systems. “It’s helping reduce the documentation burden and allows our team to spend more time with patients. What WellSky is working on has the potential to save significant amounts of time and improve care at the same time.”

Ambient listening is poised to drive results and help organizations have more bandwidth for patient care. Preliminary testing shows, that users using WellSky Ambient Listening capabilities enabled by Suki can reduce documentation time by 41% per clinical note and after-hours work by 37%. By enabling more patient encounters through reduced administrative burden, providers could unlock up to $1,688 in additional incremental monthly revenue per user.

“At WellSky, we’re deeply committed to equipping clinicians with cutting-edge tools that not only simplify their workflows but elevate patient outcomes,” said Bill Miller, chairman and CEO of WellSky. “Bringing artificial intelligence capabilities like ambient listening into our Specialty Care EHR marks a transformative technological milestone for providers and a massive leap forward for a better patient experience.”

“At Suki, our focus has always been about freeing clinicians from tedious administrative work so they can focus on what’s most important: their patients,” said Punit Soni, CEO and founder of Suki. “Our ambient intelligence layer serves as the AI infrastructure that partners can leverage to bring advanced capabilities to their users, driving greater efficiency, interoperability, and innovation. WellSky is a technology leader in healthcare, and we are thrilled to partner with them to jointly advance the future of industry through innovation that benefits both clinicians and patients.”

To learn more about the WellSky Ambient Listening solution, visit wellsky.com.

About WellSky^®

WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.

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“Bringing artificial intelligence capabilities like ambient listening into our Specialty Care EHR marks a transformative technological milestone for providers and a massive leap forward for a better patient experience."