TCP is a SugarAI Premier Partner and an Epicor Elite Partner. The Fluent product line is TCP's portfolio of AI and integration tools built specifically for Epicor and Sugar customers, and the SugarAI-to-Epicor Kinetic integration has become one of the most widely used products in that line.

What's in the 2026 .1 Release

A refreshed user interface. Release 2026.1 introduces a modernized look and feel across the integration. Layouts are cleaner, controls are easier to find, and the overall experience feels more aligned with the latest versions of Sugar and Epicor Kinetic.

An upgraded configuration portal with new tracing, filtering, and configuration options. Administrators now have a more capable configuration portal with new tracing, filtering, and configuration options that make it easier to understand exactly what the integration is doing and tune it to fit each environment. Issues can be diagnosed and resolved in minutes rather than hours, which reduces the time IT teams and partners spend on support and keeps users productive.

An upgraded live business activity query dashlet. The popular dashlet that shows live Epicor data inside Sugar has been redesigned with an updated interface and an important new capability: remote document printing. Sugar users can now print live orders, quotes, and related documents directly from Epicor Kinetic using the standard Epicor system print options they already know. There is no need to switch applications or rebuild document templates. The right Epicor document prints from the right printer with the right format.

Full availability on Sugar Mobile. The live integration to Epicor Kinetic is now available inside Sugar Mobile. Sellers in the field can use a single mobile app to view customer records, pipeline, and activities in Sugar while also accessing live Epicor Kinetic data such as orders, quotes, shipments, and balances. One login, one app, one view of the customer.

Why it matters

Sales teams and customer service teams need accurate, live information from the ERP to do their jobs well. They should not have to log into two systems, ask another department, or wait for a report. Version 2 of the Fluent integration closes that gap with practical improvements that customers asked for.

"Release 2026.1 of our Fluent integration for Sugar and Epicor Kinetic is the result of listening closely to what our customers do every day. Sellers need live ERP data in the tools they already use, administrators need visibility into how the integration is running, and IT teams need a product they can support without friction. This release delivers on all three," said Gonzalo Nunez, President at TCP.

Availability

Release 2026.1 of the Fluent integration between SugarAI and Epicor Kinetic is available now to new and existing TCP customers. The TCP team is demonstrating the new release at Epicor Insights 2026 and is available to walk through upgrade options with current customers.

About TCP

Technology Coast Partners (TCP) is a SugarAI Premier Partner and an Epicor Elite Partner headquartered in Coral Gables, FL and serving customers across North America. TCP has been working with Epicor and SugarAI for two decades and has launched hundreds of customers on each product. TCP resells SugarAI and Epicor Kinetic and develops the Fluent line of AI and integration tools that connect these platforms and extend them with practical, customer driven capabilities. Learn more at www.tcpamericas.com.

Media contact

Christian Wettre

Technology Coast Partners

christian.wettre@tcpamericas.com

www.tcpamericas.com

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