Southwest CEO Unveils $1 Billion IT System Upgrade To Prevent Another Travel Chaos
January 17, 2023 at 18:00 PM EST
Southwest Airlines’ disastrous operational meltdown over the Christmas holiday canceled thousands of flights and left tens of thousands of passengers stranded at airports across the US. The airline was operating an antiquated computer crew-assignment software called “SkySolver,” which couldn’t match crew members and flights due to the magnitude of the disruption sparked by a winter […] Source