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Synacor Reports Second Quarter 2020 Financial Results

Synacor, Inc. (Nasdaq: SYNC), a leading provider of cloud-based Collaboration and Identity Management software and services serving global enterprises, video, internet and communications providers, and governments, today announced its financial results for the second quarter ended June 30, 2020.

Second Quarter Highlights

  • Second quarter revenue of $18.2 million
  • Second quarter GAAP net loss of $3.2 million and Adjusted EBITDA of $0.5 million
  • Software & Services segment revenue of $10.9 million, up 3%, and adjusted EBITDA margins expand to 34% from 26% in the prior year
  • Delivered double digit growth rates in Cloud ID and Zimbra Enterprise SaaS, expected to sustain, offset by COVID-19 impact on Advertising and consumer Email
  • Company’s cost reduction plan expected to yield $10 million of annual savings

“Our Software business grew 3% this quarter, driven by double digit growth rates in Cloud ID and Zimbra Enterprise SaaS tempered by lower revenue from maintenance and consumer Email as certain customers proactively reduced costs during the COVID-19 pandemic,” said Himesh Bhise, Synacor’s Chief Executive Officer. “We renewed all Service Provider customer contracts that were up for renewal, added four new Cloud ID customers, booked 197 new and growth Zimbra customers, and expanded our sales pipeline.”

“In addition, we remain focused on driving profitability, and are executing on a cost reduction plan that is expected to deliver $10 million in annual savings without impacting our customer commitments and growth initiatives,” Bhise added. “These actions will significantly improve our EBITDA margins even at COVID-19-impacted levels of revenue, and position us to generate positive operating cash flow starting in Q4.”

Recent Highlights

  • 197 new and expansion customers for Zimbra email and collaboration platform delivered through worldwide channel partners
  • Signed three content streaming networks and one service provider customer to Cloud ID.
  • Active advertising publishers were 129 in Q2, up 34% from the prior year quarter
  • Renewed all Service Provider contracts that were up for renewal in North America - seven Cloud ID contracts, six Zimbra contracts, and five Portal contracts
  • Unallocated corporate G&A declined 23% compared to the year ago quarter as a result of our cost reduction actions

Financial Results:

Revenue

Revenue was $18.2 million, compared to reported revenue of $31.8 million, or $22.2 million when excluding the ATT.net portal business, in the second quarter of 2019. The decline was primarily driven by the COVID-19 impact on our advertising business consistent with the industry-wide decline in media spend.

Revenue in our Software & Services segment totaled $10.9 million, compared with $10.6 million in the second quarter of 2019. Revenue in our Portal & Advertising segment totaled $7.3 million, compared with reported revenue of $21.3 million, or $11.6 million net of the ATT.net portal business, in the prior year.

Net Loss

Net loss was $3.2 million, or $0.08 per share, compared with a net loss of $2.5 million, or $0.06 per share, in the prior year. The current year quarter includes $0.4 million of expenses for legal and professional fees related to our since-terminated merger with Qumu.

Adjusted EBITDA

Adjusted EBITDA was $0.5 million, or 2.5% of revenue, compared with $1.6 million, or 5.1% of revenue, in the second quarter of 2019. Adjusted EBITDA excludes stock-based compensation, other income and expense, asset impairments, restructuring costs, and certain legal and professional fees. The decline was primarily driven by the COVID-19 impact on advertising revenue and margins.

Cash

The Company ended the quarter with $6.0 million in cash and cash equivalents, compared with $8.9 million at the end of the first quarter. The Company continues to have no borrowings on its credit facility and had approximately $5.6 million of availability as of quarter-end. With the cost reduction plan announced today and other actions that the Company has already taken, management believes that beginning with the fourth quarter, Synacor will be cash flow positive on an on-going basis.

Guidance

Due to the continued uncertainty surrounding the duration and pace of recovery from the COVID-19 pandemic, management has decided to continue the suspension of quarterly guidance updates until visibility improves.

Conference Call Details

Synacor will host a conference call today at 5 p.m. ET to discuss its second quarter 2020 financial results. The live webcast of the Company’s earnings conference call can be accessed at https://www.synacor.com/investor-relations/events-and-presentations. To participate, please dial 1-833-235-2655 (toll free) or 1-647-689-4151 (international) and reference conference ID 3077578.

Following the conclusion of the live call, a replay of the webcast will be available on the Investor Relations section of the Company's website for at least 90 days. A telephonic replay of the conference call will also be available from 8 p.m. ET on August 11, 2020 until 11:59 p.m. ET on August 18, 2020 by dialing 1-800-585-8367 or 1-416-621-4642 and using the pin number 3077578.

About Synacor

Synacor (Nasdaq: SYNC) is a cloud-based software and services company serving global video, internet and communications providers, device manufacturers, governments and enterprises. Synacor’s mission is to enable its customers to better engage with their consumers. Its customers use Synacor’s technology platforms and services to scale their businesses and extend their subscriber relationships. Synacor delivers managed portals, advertising solutions, email and collaboration platforms, and cloud-based identity management. www.synacor.com

Non-GAAP Financial Measures

The Company uses certain non-GAAP financial measures in this release. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance, financial position or cash flows that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with generally accepted accounting principles (GAAP).

We report adjusted EBITDA because it is a key measure used by our management and Board of Directors to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget and to develop short- and long-term operational plans. In particular, the exclusion of certain expenses in calculating adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core business. Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.

For a reconciliation of adjusted EBITDA to net loss, the most directly comparable financial measure calculated and presented in accordance with GAAP, please refer to the table “Reconciliation of GAAP to Non-GAAP Measures” in this press release.

We report adjusted net loss and adjusted diluted earnings per share because we believe these measures provide investors with additional information to assess our financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures. For a reconciliation of our GAAP Condensed Consolidated Statements of Operations to our adjusted non-GAAP measures, please refer to the table “Reconciliation of Adjusted Financial Measures” in this press release.

Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995

“Safe Harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements concerning Synacor’s expected financial performance including, without limitation, the statements and quotations from management, statements regarding the impact of the Company’s cost reduction plan on its future financial results, statements regarding the ability to achieve positive operating cash flow in future periods, and Synacor’s strategic and operational plans. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results could differ materially from the results expressed or implied by the forward-looking statements the Company makes.

The risks and uncertainties referred to above include – but are not limited to – risks associated with: the impact of the COVID-19 pandemic on our business, execution of our plans and strategies; our ability to obtain new customers; our ability to integrate the assets and personnel from acquisitions; expectations regarding consumer taste and user adoption of applications and solutions; developments in internet browser software and search advertising technologies; general economic conditions; expectations regarding the Company’s ability to timely expand the breadth of services and products or introduction of new services and products; consolidation within the cable and telecommunications industries; changes in the competitive dynamics in the market for online search and digital advertising; the risk that security measures could be breached and unauthorized access to subscriber data could be obtained; potential third party intellectual property infringement claims or other legal claims against Synacor; and the price volatility of our common stock.

Further information on these and other factors that could affect the Company’s financial results is included in filings it makes with the Securities and Exchange Commission from time to time, including the section entitled “Risk Factors” in the Company’s most recent Form 10-K filed with the SEC. These documents are available on the SEC Filings section of the Investor Information section of the Company’s website at http://investor.synacor.com/. All information provided in this release and in the attachments is available as of August 11, 2020, and Synacor undertakes no duty to update this information.

Synacor, Inc.

Condensed Consolidated Balance Sheets

(In thousands)

(Unaudited)

June 30,

2020

December 31,

2019

Assets

Current assets:

Cash and cash equivalents

$

5,978

$

10,966

Accounts receivable, net

13,493

20,532

Prepaid expenses and other current assets

3,977

2,989

Total current assets

23,448

34,487

Property and equipment, net

12,670

14,948

Operating lease right-of-use assets

4,187

4,765

Goodwill

15,940

15,948

Intangible assets

7,340

8,411

Other assets

933

1,319

Total Assets

$

64,518

$

79,878

Liabilities and Stockholders' Equity

Current liabilities:

Accounts payable

$

10,472

$

12,583

Accrued expenses and other current liabilities

3,413

5,878

Current portion of deferred revenue

5,349

6,509

Current portion of long-term debt and finance leases

1,027

2,529

Current portion of operating lease liabilities

2,179

2,165

Total current liabilities

22,440

29,664

Long-term portion debt and finance leases

815

729

Deferred revenue

1,907

2,846

Long-term portion of operating lease liabilities

2,151

2,366

Deferred income taxes

334

275

Other long-term liabilities

348

334

Total Liabilities

27,995

36,214

Stockholders' Equity:

Common stock

404

401

Treasury stock

(1,971

)

(1,931

)

Additional paid-in capital

147,233

146,460

Accumulated deficit

(108,454

)

(100,747

)

Accumulated other comprehensive loss

(689

)

(519

)

Total stockholders’ equity

36,523

43,664

Total Liabilities and Stockholders' Equity

$

64,518

$

79,878

Synacor, Inc.

Condensed Consolidated Statement of Operations

(In thousands except for share and per share data)

(Unaudited)

Three Months Ended June 30,

Six Months Ended June 30,

2020

2019

2020

2019

Revenue

$

18,176

$

31,849

$

38,759

$

63,673

Costs and operating expenses:

Cost of revenue (1)

9,036

17,152

19,765

33,658

Technology and development (1)(2)

2,943

4,577

6,051

9,123

Sales and marketing (2)

3,803

5,550

8,171

11,541

General and administrative (1)(2)

3,274

3,955

7,740

8,420

Depreciation and amortization

2,225

2,567

4,439

5,002

Total costs and operating expenses

21,281

33,801

46,166

67,744

Loss from operations

(3,105

)

(1,952

)

(7,407

)

(4,071

)

Other income (expense), net

175

(207

)

342

9

Interest expense

(50

)

(55

)

(109

)

(119

)

Loss before income taxes

(2,980

)

(2,214

)

(7,174

)

(4,181

)

Provision for income taxes

202

273

533

550

Net loss

$

(3,182

)

$

(2,487

)

$

(7,707

)

$

(4,731

)

Net loss per share:

Basic

$

(0.08

)

$

(0.06

)

$

(0.19

)

$

(0.12

)

Diluted

$

(0.08

)

$

(0.06

)

$

(0.19

)

$

(0.12

)

Weighted average shares used to compute net loss per share:

Basic

39,978,861

39,056,381

39,828,300

39,047,561

Diluted

39,978,861

39,056,381

39,828,300

39,047,561

Notes:

(1) Exclusive of depreciation and amortization shown separately.

(2) Includes stock-based compensation as follows:

Three Months Ended June 30,

Six Months Ended June 30,

2020

2019

2020

2019

Technology and development

$

56

$

92

$

113

$

195

Sales and marketing

103

111

204

226

General and administrative

224

121

443

234

$

383

$

324

$

760

$

655

Synacor, Inc.

Reconciliation of GAAP to Non-GAAP Measures

(In thousands)

(Unaudited)

 

The following table presents a reconciliation of net loss to adjusted EBITDA for each of the periods indicated:

 

Three Months Ended June 30,

Six Months Ended June 30,

2020

2019

2020

2019

Reconciliation of Adjusted EBITDA:

Net loss

$

(3,182

)

$

(2,487

)

$

(7,707

)

$

(4,731

)

Provision for income taxes

202

273

533

550

Interest expense

50

55

109

119

Other (income) expense, net

(175

)

207

(342

)

(9

)

Depreciation and amortization

2,765

2,986

5,497

5,473

Asset impairment

226

Stock-based compensation expense

383

324

760

655

Restructuring costs

60

120

Certain legal and professional services fees

352

257

1,798

1,036

Adjusted EBITDA

$

455

$

1,615

$

768

$

3,319

*

"Certain legal and professional services fees" includes legal fees and other related expenses outside the ordinary course of business, as well as fees and expenses related to merger and acquisition activities.

Synacor, Inc.

 

Condensed Consolidated Statements of Cash Flows

 

(In thousands)

 

(Unaudited)

 

Six Months Ended June 30,

2020

2019

Cash Flows from Operating Activities:

Net loss

$

(7,707

)

$

(4,731

)

Adjustments to reconcile net loss to net cash and cash equivalents provided by (used in) operating activities:

 

Depreciation and amortization

5,512

5,473

Asset impairment

226

Stock-based compensation expense

760

655

Provision for deferred income taxes

59

40

Change in allowance for doubtful accounts

20

34

Changes in operating assets and liabilities:

Accounts receivable, net

7,019

3,639

Prepaid expenses and other assets

(618

)

(23

)

Operating lease right-of-use assets and liabilities, net

(102

)

36

Accounts payable, accrued expenses and other liabilities

(4,170

)

(4,030

)

Deferred revenue

(1,619

)

193

Net cash (used in) provided by operating activities

(846

)

1,512

Cash Flows from Investing Activities:

Purchases of property and equipment

(1,972

)

(2,444

)

Net cash used in investing activities

(1,972

)

(2,444

)

Cash Flows from Financing Activities:

Repayments on long-term debt and finance leases

(1,968

)

(1,585

)

Proceeds from exercise of common stock options

40

Purchase of treasury stock and shares received to satisfy minimum tax withholdings

(40

)

(6

)

Net cash used in financing activities

(2,008

)

(1,551

)

Effect of exchange rate changes on cash and cash equivalents

(162

)

(21

)

Net decrease in Cash and Cash equivalents

(4,988

)

(2,504

)

Cash and cash equivalents, beginning of period

10,966

15,921

Cash and cash equivalents, end of period

$

5,978

$

13,417

Synacor, Inc.

Segment Results

(In thousands except for percentages)

(Unaudited)

 

The Company has two reportable segments which are determined on the basis of the products and services provided to customers, identified as follows:

 

(i) Software & Services, which includes email / collaboration (Zimbra) and identity management (Cloud ID).

(ii) Portal & Advertising, which includes managed portals and advertising solutions for publishers.

 

The following table presents the key segment financial measures for the periods indicated. Please refer to the Reconciliation of GAAP to Non-GAAP Measures schedule for the reconciliation of Adjusted EBITDA.

Three Months Ended June 30,

Six Months Ended June 30,

2020

2019

% Change

2020

2019

% Change

Segment Revenue:

Software & Services

$

10,915

$

10,588

3.1

%

$

21,977

$

21,746

1.1

%

Portal & Advertising

7,261

21,261

(65.8

)

%

16,782

41,927

(60.0

)

%

Total

$

18,176

$

31,849

(42.9

)

%

$

38,759

$

63,673

(39.1

)

%

Segment Adjusted EBITDA:

Software & Services

$

3,718

$

2,794

33.1

%

$

7,246

$

5,588

29.7

%

Portal & Advertising

(403

)

2,534

(115.9

)

%

(644

)

5,155

(112.5

)

%

Unallocated Corporate Expense

(2,860

)

(3,713

)

23.0

%

(5,834

)

(7,424

)

21.4

%

Total

$

455

$

1,615

(71.8

)

%

$

768

$

3,319

(76.9

)

%

Segment Adjusted EBITDA margin*

Software & Services

34.1

%

26.4

%

770 bps

33.0

%

25.7

%

730 bps

Portal & Advertising

(5.6

)

%

11.9

%

-1750 bps

(3.8

)

%

12.3

%

-1610 bps

Total

2.5

%

5.1

%

-260 bps

2.0

%

5.2

%

-320 bps

* Adjusted EBITDA as a percent of revenue

 

The following tables presents a disaggregation of segment revenue for the periods indicated based upon the accounting definition of revenue recognition:

 

(i) Recurring = revenue recognized over time

(ii) Non-recurring = revenue recognized at a point in time

Synacor, Inc.

Segment Results

(In thousands except for percentages)

(Unaudited)

Three Months Ended June 30,

Six Months Ended June 30,

2020

2019

% Change

2020

2019

% Change

Software & Services Revenue:

Recurring

$

8,063

$

8,388

(3.9

)

%

$

16,393

$

16,903

(3.0

)

%

Non-recurring

2,852

2,200

29.6

%

5,584

4,483

24.6

%

Discontinued Products **

%

360

(100.0

)

%

Total

$

10,915

$

10,588

3.1

%

$

21,977

$

21,746

1.1

%

Portal & Advertising Revenue:

Recurring

$

881

$

1,202

(26.7

)

%

$

2,105

$

2,708

(22.3

)

%

Non-recurring

6,380

20,059

(68.2

)

%

14,677

39,219

(62.6

)

%

Total

$

7,261

$

21,261

(65.8

)

%

$

16,782

$

41,927

(60.0

)

%

Total Revenue:

Recurring

$

8,944

$

9,590

(6.7

)

%

$

18,498

$

19,611

(5.7

)

%

Non-recurring

9,232

22,259

(58.5

)

%

20,261

43,702

(53.6

)

%

Discontinued Products **

%

360

%

Total

$

18,176

$

31,849

(42.9

)

%

$

38,759

$

63,673

(39.1

)

%

** VAM video product line which was discontinued during Q1 2019.

Synacor, Inc.

Reconciliation of Adjusted Financial Measures

(In thousands except per share amounts)

(Unaudited)

Three months ended June 30, 2020

Per GAAP
Statements

Asset
Impairment

Restructuring
Costs

Certain Legal &
Professional Fees

Adjusted
Non-GAAP

Revenue

$

18,176

$

18,176

Costs and operating expenses:

Cost of revenue (1)

9,036

9,036

Technology and development (1)(2)

2,943

2,943

Sales and marketing (2)

3,803

3,803

General and administrative (1)(2)

3,274

(60

)

(352

)

2,862

Depreciation and amortization

2,225

2,225

Total costs and operating expenses

21,281

(60

)

(352

)

20,869

Loss from operations

(3,105

)

60

352

(2,693

)

Other income, net

175

175

Interest expense

(50

)

(50

)

Loss before income taxes

(2,980

)

60

352

(2,568

)

Provision for income taxes (3)

202

202

Net loss

$

(3,182

)

$

$

60

$

352

$

(2,770

)

Diluted EPS

$

(0.08

)

$

0.00

$

0.00

$

0.01

$

(0.07

)

Synacor, Inc.

Reconciliation of Adjusted Financial Measures

(In thousands except per share amounts)

(Unaudited)

Three months ended June 30, 2019

Per GAAP
Statements

Asset
Impairment

Restructuring
Costs

Certain Legal &
Professional Fees

Adjusted
Non-GAAP

Revenue

$

31,849

$

31,849

Costs and operating expenses:

Cost of revenue (1)

17,152

$

17,152

Technology and development (1)(2)

4,577

$

4,577

Sales and marketing (2)

5,550

$

5,550

General and administrative (1)(2)

3,955

(257

)

$

3,698

Depreciation and amortization

2,567

2,567

Total costs and operating expenses

33,801

(257

)

33,544

Loss from operations

(1,952

)

257

(1,695

)

Other expense, net

(207

)

(207

)

Interest expense

(55

)

(55

)

Loss before income taxes

(2,214

)

257

(1,957

)

Provision for income taxes (3)

273

273

Net loss

$

(2,487

)

$

$

$

257

$

(2,230

)

Diluted EPS

$

(0.06

)

$

$

0.00

$

0.01

$

(0.05

)

Notes:

(1) Exclusive of depreciation and amortization shown separately.

(2) Includes stock-based compensation

(3) No income tax effects to adjustments presented due to full valuation allowance.

Synacor's management believes that certain non-GAAP measures of Adjusted Net Loss and Adjusted Diluted Earnings per Share provide investors with additional information to assess the Company's financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures.

Synacor, Inc.

Reconciliation of Adjusted Financial Measures

(In thousands except per share amounts)

(Unaudited)

Six months ended June 30, 2020

Per GAAP
Statements

Asset
Impairment

Restructuring
Costs

Certain Legal &
Professional Fees

Adjusted
Non-GAAP

Revenue

$

38,759

$

38,759

Costs and operating expenses:

Cost of revenue (1)

19,765

19,765

Technology and development (1)(2)

6,051

6,051

Sales and marketing (2)

8,171

8,171

General and administrative (1)(2)

7,740

(120

)

(1,798

)

5,822

Depreciation and amortization

4,439

4,439

Total costs and operating expenses

46,166

(120

)

(1,798

)

44,248

Loss from operations

(7,407

)

120

1,798

(5,489

)

Other income, net

342

342

Interest Expense

(109

)

(109

)

Loss before income taxes

(7,174

)

120

1,798

(5,256

)

Provision for income taxes (3)

533

533

Net loss

$

(7,707

)

$

$

120

$

1,798

$

(5,789

)

Diluted EPS

$

(0.19

)

$

$

$

0.05

$

(0.15

)

Synacor, Inc.

Reconciliation of Adjusted Financial Measures

(In thousands except per share amounts)

(Unaudited)

Six months ended June 30, 2019

Per GAAP
Statements

Asset
Impairment

Restructuring
Costs

Certain Legal &
Professional Fees

Adjusted
Non-GAAP

Revenue

$

63,673

$

63,673

Costs and operating expenses:

Cost of revenue (1)

33,658

33,658

Technology and development (1)(2)

9,123

9,123

Sales and marketing (2)

11,541

11,541

General and administrative (1)(2)

8,420

(226

)

(1,036

)

7,158

Depreciation and amortization

5,002

5,002

Total costs and operating expenses

67,744

(226

)

(1,036

)

66,482

Loss from operations

(4,071

)

226

1,036

(2,809

)

Other income, net

9

9

Interest Expense

(119

)

(119

)

Loss before income taxes

(4,181

)

226

1,036

(2,919

)

Provision for income taxes (3)

550

550

Net loss

$

(4,731

)

226

$

$

1,036

$

(3,469

)

Diluted EPS

$

(0.12

)

$

0.01

$

$

0.03

$

(0.09

)

 

Notes:

(1) Exclusive of depreciation and amortization shown separately.

(2) Includes stock-based compensation

(3) No income tax effects to adjustments presented due to full valuation allowance.

Synacor's management believes that certain non-GAAP measures of Adjusted Net Loss and Adjusted Diluted Earnings per Share provide investors with additional information to assess the Company's financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures.

Contacts:

FNK IR
Rob Fink
+1.646.809.4048
rob@fnkir.com

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