Dell Q3FY13 10Q
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Form 10-Q
 
(Mark One)
 
 
 
 
 
x
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the quarterly period ended November 2, 2012
or
o
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the transition period from            to           
 
Commission file number: 0-17017
 
Dell Inc.
(Exact name of registrant as specified in its charter)
 
 
Delaware
 
74-2487834
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
One Dell Way, Round Rock, Texas 78682
(Address of principal executive offices) (Zip Code)

1-800-289-3355 
(Registrant’s telephone number, including area code)



Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes R  No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes R  No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer R
 
Accelerated filer o
Non-accelerated filer o  (Do not check if a smaller reporting company)
 
Smaller reporting company o
 Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o No R
As of the close of business on November 26, 2012, 1,737,271,657 shares of common stock, par value $.01 per share, were outstanding.




Table of Contents

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This report includes “forward-looking statements.” The words “may,” “will,” “anticipate,” “estimate,” “expect,” “intend,” “plan,” “aim,” “seek” and similar expressions as they relate to us or our management are intended to identify these forward-looking statements. All statements by us regarding our expected financial position, revenues, cash flows and other operating results, business strategy, legal proceedings and similar matters are forward-looking statements. Our expectations expressed or implied in these forward-looking statements may not turn out to be correct. Our results could be materially different from our expectations because of various risks, including the risks discussed in “Part I - Item 1A - Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended February 3, 2012. Any forward-looking statement speaks only as of the date as of which such statement is made, and, except as required by law, we undertake no obligation to update any forward-looking statement to reflect events or circumstances, including unanticipated events, after the date as of which such statement was made.



Table of Contents

Table of Contents
 
 
 
Page
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibits
 
 
 
 
 
 
 
 
 
 
 
 


Table of Contents

PART I
ITEM 1 — FINANCIAL STATEMENTS
DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
(in millions)
 
November 2,
2012
 
February 3,
2012
 
(unaudited)
 
 
ASSETS
Current assets:
 

 
 

Cash and cash equivalents
$
10,991

 
$
13,852

Short-term investments
281

 
966

Accounts receivable, net
6,187

 
6,476

Short-term financing receivables, net
3,151

 
3,327

Inventories, net
1,364

 
1,404

Other current assets
3,688

 
3,423

Total current assets
25,662

 
29,448

Property, plant, and equipment, net
2,156

 
2,124

Long-term investments
2,908

 
3,404

Long-term financing receivables, net
1,354

 
1,372

Goodwill
9,191

 
5,838

Purchased intangible assets, net
3,511

 
1,857

Other non-current assets
664

 
490

Total assets
$
45,446

 
$
44,533

 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
 
 
 

Short-term debt
$
3,724

 
$
2,867

Accounts payable
10,556

 
11,656

Accrued and other
3,504

 
3,934

Short-term deferred services revenue
4,027

 
3,544

Total current liabilities
21,811

 
22,001

Long-term debt
5,310

 
6,387

Long-term deferred services revenue
3,943

 
3,836

Other non-current liabilities
4,184

 
3,392

Total liabilities
35,248

 
35,616

Commitments and contingencies (Note 11)


 


Stockholders’ equity:
 
 
 

Common stock and capital in excess of $.01 par value; shares authorized: 7,000; shares issued: 3,411 and 3,390, respectively; shares outstanding: 1,736 and 1,761, respectively
12,489

 
12,187

Treasury stock at cost: 1,200 and 1,154 shares, respectively
(32,145
)
 
(31,445
)
Retained earnings
29,939

 
28,236

Accumulated other comprehensive loss
(106
)
 
(61
)
Total Dell stockholders’ equity
10,177

 
8,917

Noncontrolling interest
21

 

Total stockholders’ equity
10,198

 
8,917

Total liabilities and stockholders’ equity
$
45,446

 
$
44,533


The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

4

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DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(in millions, except per share amounts; unaudited)
 
Three Months Ended
 
Nine Months Ended
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
Net revenue:
 

 
 

 
 
 
 
Products
$
10,706

 
$
12,312

 
$
33,532

 
$
36,981

Services, including software related
3,015

 
3,053

 
9,094

 
9,059

Total net revenue
13,721

 
15,365

 
42,626

 
46,040

Cost of net revenue:
 
 
 

 
 
 
 
Products
8,904

 
9,797

 
27,514

 
29,168

Services, including software related
1,945

 
2,099

 
6,035

 
6,446

Total cost of net revenue
10,849

 
11,896

 
33,549

 
35,614

Gross margin
2,872

 
3,469

 
9,077

 
10,426

Operating expenses:
 
 
 

 
 
 
 
Selling, general, and administrative
2,013

 
2,107

 
5,998

 
6,306

Research, development, and engineering
270

 
220

 
765

 
620

Total operating expenses
2,283

 
2,327

 
6,763

 
6,926

Operating income
589

 
1,142

 
2,314

 
3,500

Interest and other, net
(38
)

(70
)
 
(133
)
 
(167
)
Income before income taxes
551

 
1,072

 
2,181

 
3,333

Income tax provision
76

 
179

 
339

 
605

Net income
$
475

 
$
893

 
$
1,842

 
$
2,728

Earnings per share:
 
 
 

 
 

 
 

Basic
$
0.27

 
$
0.49

 
$
1.05

 
$
1.47

Diluted
$
0.27

 
$
0.49

 
$
1.05

 
$
1.46

Cash dividends declared per common share
$
0.08

 
$

 
$
0.08

 
$

Weighted-average shares outstanding:
 

 
 

 
 

 


Basic
1,735

 
1,813

 
1,747

 
1,860

Diluted
1,742

 
1,828

 
1,757

 
1,874

 The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.



5

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DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in millions; unaudited)
 
Three Months Ended
 
Nine Months Ended
 
November 2, 2012
 
October 28, 2011
 
November 2, 2012
 
October 28, 2011
Net income
$
475

 
$
893

 
$
1,842

 
$
2,728

 
 
 
 
 
 
 
 
Other comprehensive income, net of tax
 
 
 
 
 
 
 
Foreign currency translation adjustments
45

 
(110
)
 
(38
)
 
(45
)
 
 
 
 
 
 
 
 
Available-for-sale investments
 
 
 
 
 
 
 
Change in unrealized gains (losses)
3

 
2

 
7

 
36

Reclassification adjustment for net (gains) losses included in net income
(2
)
 

 
(8
)
 
(1
)
Net change
1

 
2

 
(1
)
 
35

 
 
 
 
 
 
 
 
Cash Flow Hedges
 
 
 
 
 
 
 
Change in unrealized gains (losses)
(84
)
 
54

 
(33
)
 
(182
)
Reclassification adjustment for net (gains) losses included in net income
53

 
9

 
27

 
267

Net change
(31
)
 
63

 
(6
)
 
85

 
 
 
 
 
 
 
 
Total other comprehensive income (loss), net of tax benefit (expense) of $(2) and $(3), respectively and $(9) and $(25), respectively
15

 
(45
)
 
(45
)
 
75

Comprehensive income, net of tax
$
490

 
$
848

 
$
1,797

 
$
2,803

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions; unaudited)
 
Nine Months Ended
 
November 2,
2012
 
October 28,
2011
Cash flows from operating activities:
 

 
 

Net income
$
1,842

 
$
2,728

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
823

 
687

Stock-based compensation expense
276

 
261

Effects of exchange rate changes on monetary assets and liabilities denominated in foreign currencies
15

 
(19
)
Deferred income taxes
(107
)
 
(91
)
Provision for doubtful accounts — including financing receivables
185

 
167

Other
22

 
46

Changes in assets and liabilities, net of effects from acquisitions:


 


Accounts receivable
294

 
(190
)
Financing receivables
(51
)
 
(162
)
Inventories
67

 
(46
)
Other assets
(334
)
 
223

Accounts payable
(1,104
)
 
(231
)
Deferred services revenue
204

 
540

Accrued and other liabilities
(290
)
 
(223
)
Change in cash from operating activities
1,842

 
3,690

Cash flows from investing activities:
 

 
 

Investments:
 

 
 

Purchases
(1,831
)
 
(2,419
)
Maturities and sales
3,156

 
856

Capital expenditures
(383
)
 
(510
)
Proceeds from sale of facilities, land, and other assets
81

 
12

Collections on purchased financing receivables
136

 
204

Acquisitions of businesses, net of cash received
(4,708
)
 
(2,564
)
Change in cash from investing activities
(3,549
)
 
(4,421
)
Cash flows from financing activities:
 

 
 

Repurchases of common stock
(724
)
 
(2,180
)
Cash dividends paid
(139
)
 

Issuance of common stock under employee plans
49

 
34

Issuance (repayment) of commercial paper (maturity 90 days or less), net
(292
)
 

Proceeds from debt
2,790

 
3,317

Repayments of debt
(2,822
)
 
(1,055
)
Other
8

 
3

Change in cash from financing activities
(1,130
)
 
119

Effect of exchange rate changes on cash and cash equivalents
(24
)
 
(8
)
Change in cash and cash equivalents
(2,861
)
 
(620
)
Cash and cash equivalents at beginning of the period
13,852

 
13,913

Cash and cash equivalents at end of the period
$
10,991

 
$
13,293

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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Table of Contents

DELL INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
 
NOTE 1 — BASIS OF PRESENTATION
Basis of Presentation
The accompanying Condensed Consolidated Financial Statements of Dell Inc. (individually and together with its consolidated subsidiaries, "Dell") should be read in conjunction with the Consolidated Financial Statements and accompanying Notes filed with the U.S. Securities and Exchange Commission ("SEC") in Dell's Annual Report on Form 10-K for the fiscal year ended February 3, 2012 ("Fiscal 2012"). The accompanying Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP"). In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal recurring nature considered necessary to fairly state the financial position of Dell and its consolidated subsidiaries at November 2, 2012, the results of its operations and corresponding comprehensive income for the three and nine months ended November 2, 2012, and October 28, 2011, and its cash flows for the nine months ended November 2, 2012, and October 28, 2011.
The preparation of financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in Dell's Condensed Consolidated Financial Statements and the accompanying Notes. Actual results could differ materially from those estimates. The results of operations and corresponding comprehensive income for the three and nine months ended November 2, 2012, and October 28, 2011, and the cash flows for the nine months ended November 2, 2012, and October 28, 2011, are not necessarily indicative of the results to be expected for the full fiscal year or for any other fiscal period.
Dell's fiscal year is the 52 or 53 week period ending on the Friday nearest January 31. The fiscal year ending February 1, 2013 ("Fiscal 2013"), will be a 52 week period.
In the first quarter of Fiscal 2013, Dell made certain segment realignments in order to conform to the way Dell now internally manages segment performance. Dell has recast prior period amounts to provide visibility and comparability. None of these changes impact Dell's previously reported consolidated net revenue, gross margin, operating income, net income, or earnings per share. See Note 14 of the Notes to the Condensed Consolidated Financial Statements for more information.
Recently Issued Accounting Pronouncements
Comprehensive Income In June 2011, the Financial Accounting Standards Board (the "FASB") issued new guidance on the presentation of comprehensive income. The new guidance eliminates the option to present components of other comprehensive income as part of the statement of changes in stockholders' equity and requires an entity to present either one continuous statement of net income and other comprehensive income or two separate, but consecutive statements. This new guidance relates only to presentation. Dell began presenting a separate Condensed Consolidated Statement of Comprehensive Income in the first quarter of the fiscal year ending February 1, 2013.

Intangibles- Goodwill and Other In September 2011, the FASB issued new guidance that simplified how entities test goodwill for impairment. After assessment of certain qualitative factors, if it is determined to be more likely than not that the fair value of a reporting unit is less than its carrying amount, entities must perform the quantitative analysis of the goodwill impairment test. Otherwise, the quantitative test becomes optional. Dell adopted this new guidance in the first quarter of Fiscal 2013. Goodwill is tested for impairment on an annual basis in the second fiscal quarter, or sooner if an indicator of impairment occurs. The adoption of this guidance did not impact Dell's Condensed Consolidated Financial Statements. See Note 9 of the Notes to the Condensed Consolidated Financial Statements for more information.

In July 2012, the FASB issued amended guidance that simplifies how entities test indefinite-lived intangible assets other than goodwill for impairment.  After assessment of certain qualitative factors, if it is determined to be more likely than not that an indefinite-lived asset is impaired, entities must perform the quantitative impairment test.  Otherwise, the quantitative test becomes optional.  The amended guidance is effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012, with early adoption permitted.  Dell adopted this new guidance in the third quarter of the Fiscal 2013, and the adoption did not impact Dell's Condensed Consolidated Financial Statements.

Disclosures about Offsetting Assets and Liabilities In December 2011, the FASB issued new guidance that will enhance disclosure requirements about the nature of an entity’s right to offset and related arrangements associated with its financial instruments and derivative instruments. This new guidance requires the disclosure of the gross amounts subject to rights of offset, amounts offset in accordance with the accounting standards followed, and the related net exposure. This new guidance

8

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

will be effective for Dell for the first quarter of the fiscal year ending January 31, 2014. Early adoption is not permitted. Other than requiring additional disclosures, Dell does not expect this new guidance to impact Dell's Condensed Consolidated Financial Statements.

NOTE 2 — INVENTORIES
 
 
November 2,
2012
 
February 3,
2012
 
 
(in millions)
Inventories, net:
 
 

 
 

Production materials
 
$
690

 
$
753

Work-in-process
 
241

 
239

Finished goods
 
433

 
412

Total
 
$
1,364

 
$
1,404



NOTE 3 — FAIR VALUE MEASUREMENTS
The following table presents Dell's hierarchy for its assets and liabilities measured at fair value on a recurring basis as of November 2, 2012, and February 3, 2012:
 
November 2, 2012
 
February 3, 2012
 
Level 1(a)
 
Level 2 (a)
 
Level 3
 
Total
 
Level 1 (a)
 
Level 2 (a)
 
Level 3
 
Total
 
Quoted
Prices
in Active
Markets for
Identical
Assets
 
Significant
Other
Observable
Inputs
 
Significant
Unobservable
Inputs
 
 
 
Quoted
Prices
in Active
Markets for
Identical
Assets
 
Significant
Other
Observable
Inputs
 
Significant
Unobservable
Inputs
 
 
 
 
 
 
 
 
 
(in millions)
 
 
 
 
 
 
Assets:
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Money market funds
$
6,966

 
$

 
$

 
$
6,966

 
$
8,370

 
$

 
$

 
$
8,370

Commercial paper

 

 

 

 

 
2,011

 

 
2,011

U.S. corporate

 
1

 

 
1

 

 
5

 

 
5

Debt securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non- U.S. government and agencies

 
108

 

 
108

 

 
94

 

 
94

Commercial paper

 
16

 

 
16

 

 
434

 

 
434

U.S. corporate

 
2,007

 

 
2,007

 

 
2,668

 

 
2,668

International corporate

 
822

 

 
822

 

 
1,055

 

 
1,055

Equity and other securities
1

 
111

 

 
112

 
2

 
105

 

 
107

Derivative instruments

 
42

 

 
42

 

 
140

 

 
140

Total assets
$
6,967

 
$
3,107

 
$

 
$
10,074

 
$
8,372

 
$
6,512

 
$

 
$
14,884

Liabilities:
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Derivative instruments
$

 
$
45

 
$

 
$
45

 
$

 
$
17

 
$

 
$
17

Total liabilities
$

 
$
45

 
$

 
$
45

 
$

 
$
17

 
$

 
$
17

____________________
(a) Dell did not transfer any securities between levels during the nine months ended November 2, 2012 or during the fiscal year ended February 3, 2012.

The following section describes the valuation methodologies Dell uses to measure financial instruments at fair value:
Cash Equivalents The majority of Dell's cash equivalents in the above table consists of money market funds and corporate commercial paper, all with original maturities of 90 days or less and valued at fair value.  The valuations of these securities are based on quoted prices in active markets for identical assets, when available, or pricing models whereby all significant inputs are observable or can be derived from or corroborated by observable market data. Dell reviews security pricing and assesses liquidity on a quarterly basis.

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Table of Contents
DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


Debt Securities The majority of Dell's debt securities consists of various fixed income securities such as U.S. corporate, international corporate, and non-U.S. government and agencies. Valuation is based on pricing models whereby all significant inputs, including benchmark yields, reported trades, broker-dealer quotes, issue spreads, benchmark securities, bids, offers, and other market related data, are observable or can be derived from or corroborated by observable market data for substantially the full term of the asset. Inputs are documented in accordance with the fair value measurements hierarchy. Dell reviews security pricing and assesses liquidity on a quarterly basis. See Note 4 of the Notes to the Condensed Consolidated Financial Statements for additional information about investments.

Equity and Other Securities The majority of Dell's investments in equity and other securities that are measured at fair value on a recurring basis consist of various mutual funds held in Dell's Deferred Compensation Plan. The valuation of these securities is based on pricing models whereby all significant inputs are observable or can be derived from or corroborated by observable market data. The valuation for the Level 1 position is based on quoted prices in active markets.

Derivative Instruments  Dell's derivative financial instruments consist primarily of foreign currency forward and purchased option contracts and interest rate swaps. The fair value of the portfolio is determined using valuation models based on market observable inputs, including interest rate curves, forward and spot prices for currencies, and implied volatilities. Credit risk is factored into the fair value calculation of Dell's derivative instrument portfolio.  For interest rate derivative instruments, credit risk is determined at the contract level with the use of credit default spreads of either Dell, when in a net liability position, or the relevant counterparty, when in a net asset position.  For foreign exchange derivative instruments, credit risk is determined in a similar manner, except that the credit default spread is applied based on the net position of each counterparty with the use of the appropriate credit default spreads.  See Note 7 of the Notes to the Condensed Consolidated Financial Statements for a description of Dell's derivative financial instrument activities.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis  Certain assets are measured at fair value on a nonrecurring basis and therefore are not included in the recurring fair value table above. These assets consist primarily of investments accounted for under the cost method and non-financial assets such as goodwill and intangible assets. Investments accounted for under the cost method included in equity and other securities approximated $124 million and $12 million as of November 2, 2012, and February 3, 2012, respectively. Dell acquired privately held investments in conjunction with its acquisition of Quest Software, Inc. during the third quarter of Fiscal 2013 that are accounted for under the cost method. The fair value of these investments was $111 million as of the date of acquisition. See Note 8 of the Notes to the Condensed Consolidated Financial Statements for additional information about this acquisition. Goodwill, intangible assets, and investments accounted for under the cost method are measured at fair value initially and subsequently when there is an indicator of impairment and the impairment is recognized. See Note 9 of the Notes to the Condensed Consolidated Financial Statements for additional information about goodwill and intangible assets.

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 4 — INVESTMENTS

The following table summarizes, by major security type, the fair value and amortized cost of Dell's investments. All debt security investments with remaining maturities in excess of one year and substantially all equity and other securities are recorded as long-term investments in the Condensed Consolidated Statements of Financial Position.
 
November 2, 2012
 
February 3, 2012
 
Fair Value
 
  Cost
 
Unrealized Gain
 
Unrealized (Loss)
 
Fair Value
 
  Cost
 
Unrealized Gain
 
Unrealized (Loss)
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non- U.S. government and agencies
$
10

 
$
10

 
$

 
$

 
$
24

 
$
24

 
$

 
$

Commercial paper
16

 
16

 

 

 
434

 
434

 

 

U.S. corporate
194

 
193

 
1

 

 
336

 
335

 
1

 

International corporate
61

 
61

 

 

 
172

 
172

 

 

Total short-term investments
281

 
280

 
1

 

 
966

 
965

 
1

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non- U.S. government and agencies
98

 
98

 

 

 
70

 
70

 

 

U.S. corporate
1,813

 
1,799

 
14

 

 
2,332

 
2,322

 
12

 
(2
)
International corporate
761

 
754

 
7

 

 
883

 
880

 
4

 
(1
)
Equity and other securities
236

 
237

 

 
(1
)
 
119

 
119

 

 

Total long-term investments
2,908

 
2,888

 
21

 
(1
)
 
3,404

 
3,391

 
16

 
(3
)
Total investments
$
3,189

 
$
3,168

 
$
22

 
$
(1
)
 
$
4,370

 
$
4,356

 
$
17

 
$
(3
)

Dell's investments in debt securities are classified as available-for-sale. Equity and other securities relate to investments held in Dell's Deferred Compensation Plan, which are classified as trading securities, and investments accounted for under the cost method.  The fair value of Dell's portfolio can be affected by interest rate movements, credit risk, and liquidity risks. Dell's investments in debt securities have contractual maturities of three years or less.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

NOTE 5 — FINANCIAL SERVICES
Dell Financial Services
Dell offers or arranges various financing options and services for its business and consumer customers in the U.S. and Canada through Dell Financial Services (“DFS”). DFS's key activities include the origination, collection, and servicing of customer receivables primarily related to the purchase of Dell products and services. The results of DFS are included in the business segment where the customer receivable was originated.

Dell's financing receivables are aggregated into the following categories:

Revolving loans — Revolving loans offered under private label credit financing programs provide qualified customers with a revolving credit line for the purchase of products and services offered by Dell. These private label credit financing programs are referred to as Dell Preferred Account (“DPA”) and Dell Business Credit (“DBC”). The DPA product is primarily offered to individual customers, and the DBC product is primarily offered to small and medium-sized commercial customers. Revolving loans in the U.S. bear interest at a variable annual percentage rate that is tied to the prime rate. Based on historical payment patterns, revolving loan transactions are typically repaid within 12 months on average. Revolving loans are included in short-term financing receivables. From time to time, account holders may have the opportunity to finance their Dell purchases with special programs during which, if the outstanding balance is paid in full by a specific date, no interest is charged. These special programs generally range from 6 to 12 months. As of November 2, 2012, and February 3, 2012, the carrying amounts of the receivables under these special programs were $275 million and $328 million, respectively.

Fixed-term sales-type leases and loans — Dell enters into sales-type lease arrangements with customers who desire lease financing. Leases with business customers have fixed terms of generally two to four years. Future maturities of minimum lease payments at November 2, 2012, were as follows: Fiscal 2013 - $355 million; Fiscal 2014 - $996 million; Fiscal 2015 - $611 million; Fiscal 2016 - $208 million; Fiscal 2017 and beyond - $27 million. Dell also offers fixed-term loans to qualified small businesses, large commercial accounts, governmental organizations, educational entities, and certain individual customers. These loans are repaid in equal payments including interest and have defined terms of generally three to four years.

Dell has two portfolio segments that are based on how Dell assesses risk and determines the appropriate allowance levels, (1) fixed-term leases and loans and (2) revolving loans. Portfolio segments are further segregated into classes. During the first quarter of Fiscal 2013, Dell re-aligned the presentation of these classes based on products, customer type, credit risk evaluation, and whether the receivable was owned by Dell since its inception or was purchased subsequent to its inception. Prior to the first quarter of Fiscal 2013, portfolio classes were based on operating segment and whether the receivable was owned by Dell since its inception or was purchased subsequent to its inception. This change in presentation during the first quarter of Fiscal 2013 affected disclosures only and had no impact on how credit risk is assessed or on reserve rates.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table summarizes the components of Dell's financing receivables segregated by portfolio segment as of November 2, 2012, and February 3, 2012:
 
 
November 2, 2012
 
February 3, 2012
 
 
Revolving
 
Fixed-term
 
Total
 
Revolving
 
Fixed-term
 
Total
 
 
(in millions)
Financing Receivables, net:
 
 

 
 

 
 
 
 
 
 
 
 
Customer receivables, gross
 
$
1,819

 
$
2,484

 
$
4,303

 
$
2,096

 
$
2,443

 
$
4,539

Allowances for losses
 
(163
)
 
(22
)
 
(185
)
 
(179
)
 
(23
)
 
(202
)
Customer receivables, net
 
1,656

 
2,462

 
4,118

 
1,917

 
2,420

 
4,337

Residual interest
 

 
387

 
387

 

 
362

 
362

Financing receivables, net
 
$
1,656

 
$
2,849

 
$
4,505

 
$
1,917

 
$
2,782

 
$
4,699

Short-term
 
$
1,656

 
$
1,495

 
$
3,151

 
$
1,917

 
$
1,410

 
$
3,327

Long-term
 

 
1,354

 
1,354

 

 
1,372

 
1,372

Financing receivables, net
 
$
1,656

 
$
2,849

 
$
4,505

 
$
1,917

 
$
2,782

 
$
4,699


The following table summarizes the changes in the allowance for financing receivable losses for the respective periods:
 
 
Three Months Ended
 
 
November 2, 2012
 
October 28, 2011
 
 
Revolving
 
Fixed- term
 
Total
 
Revolving
 
Fixed- term
 
Total
 
 
(in millions)
Allowance for financing receivable losses:
 
 
 
 
 
 
 
 
 
 
 
 
Balance at beginning of period
 
$
168

 
$
21

 
$
189

 
$
189

 
$
21

 
$
210

Principal charge-offs
 
(42
)
 
(8
)
 
(50
)
 
(45
)
 
(2
)
 
(47
)
Interest charge-offs
 
(8
)
 

 
(8
)
 
(8
)
 

 
(8
)
Recoveries
 
12

 
1

 
13

 
9

 
1

 
10

Provision charged to income statement
 
33

 
8

 
41

 
30

 
2

 
32

Balance at end of period
 
$
163

 
$
22

 
$
185

 
$
175

 
$
22

 
$
197


 
 
Nine Months Ended
 
 
November 2, 2012
 
October 28, 2011
 
 
Revolving
 
Fixed- term
 
Total
 
Revolving
 
Fixed- term
 
Total
 
 
(in millions)
Allowance for financing receivable losses:
 
 
 
 
 
 
 
 
 
 
 
 
Balance at beginning of period
 
$
179

 
$
23

 
$
202

 
$
214

 
$
27

 
$
241

Principal charge-offs
 
(133
)
 
(15
)
 
(148
)
 
(152
)
 
(6
)
 
(158
)
Interest charge-offs
 
(25
)
 

 
(25
)
 
(28
)
 

 
(28
)
Recoveries
 
46

 
3

 
49

 
39

 
3

 
42

Provision charged to income statement
 
96

 
11

 
107

 
102

 
(2
)
 
100

Balance at end of period
 
$
163

 
$
22

 
$
185

 
$
175

 
$
22

 
$
197




13

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table summarizes the aging of Dell's customer receivables, gross, including accrued interest, as of November 2, 2012, and February 3, 2012, segregated by class:

 
 
November 2, 2012
 
February 3, 2012
 
 
Current
 
Past Due 1 — 90 Days
 
Past Due > 90 Days
 
Total
 
Current
 
Past Due 1 — 90 Days
 
Past Due > 90 Days
 
Total
 
 
(in millions)
Revolving — DPA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned since inception
 
$
1,134

 
$
133

 
$
43

 
$
1,310

 
$
1,249

 
$
148

 
$
49

 
$
1,446

Purchased
 
182

 
30

 
10

 
222

 
272

 
47

 
18

 
337

Fixed-term — Non-Commercial
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned since inception
 
46

 
2

 

 
48

 
29

 
1

 

 
30

Purchased
 
34

 
3

 

 
37

 
61

 
5

 
1

 
67

Revolving — DBC
 
252

 
28

 
7

 
287

 
272

 
33

 
8

 
313

Fixed-term — Small Commercial
 
229

 
10

 
3

 
242

 
234

 
12

 
4

 
250

Fixed-term —
Medium and Large Commercial
 
1,859

 
285

 
13

 
2,157

 
1,946

 
136

 
14

 
2,096

Total customer receivables, gross
 
$
3,736

 
$
491

 
$
76

 
$
4,303

 
$
4,063

 
$
382

 
$
94

 
$
4,539


DFS Acquisitions

In Fiscal 2012, Dell entered into a definitive agreement to acquire CIT Vendor Finance's Dell-related financing assets portfolio and sales and servicing functions in Europe. The acquisition of these assets will enable global expansion of Dell's direct finance model. Subject to customary closing, regulatory, and other conditions, Dell expects to complete this transaction in Fiscal 2014.

Purchased Credit-Impaired Loans
 
During the third quarter of Fiscal 2011, Dell purchased a portfolio of revolving loan receivables from CIT Group Inc. Prior to the acquisition, it was evident that Dell would not collect all contractually required principal and interest payments. As a result, these receivables met the definition of Purchased Credit-Impaired (“PCI”) loans. At November 2, 2012, the outstanding balance of these receivables, including principal and accrued interest, was $330 million and the carrying amount was $117 million.

The excess of cash flows expected to be collected over the carrying value of PCI loans is referred to as the accretable yield and is accreted into interest income using the effective yield method based on the expected future cash flows over the estimated lives of the PCI loans.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table shows activity for the accretable yield on the PCI loans for the three and nine months ended November 2, 2012, and October 28, 2011. Dell expects the remaining balance of the accretable yield as of November 2, 2012 to be recognized over the next two years, using the effective interest method.
 
 
Three Months Ended
 
Nine Months Ended
 
November 2, 2012

October 28, 2011
 
November 2, 2012
 
October 28, 2011
 
(in millions)
Accretable Yield:
 
 
 
 
 
 
 
Balance at beginning of period
$
113

 
$
152

 
$
142

 
$
137

Accretion
(19
)
 
(23
)
 
(58
)
 
(67
)
Prospective yield adjustment
7

 
8

 
17

 
67

Balance at end of period
$
101

 
$
137

 
$
101

 
$
137


Credit Quality

The following tables summarize customer receivables, gross, including accrued interest by credit quality indicator segregated by class, as of November 2, 2012, and February 3, 2012. For DPA revolving and fixed-term loans to individual customers, Dell makes credit decisions based on proprietary scorecards, which include the customer's credit history, payment history, credit usage, and other credit agency-related elements. For commercial customers, Dell utilizes an internal grading system that assigns a credit level score based on a number of considerations, including liquidity, operating performance, and industry outlook. These credit level scores range from one to sixteen for medium and large-sized commercial customers, which includes governmental customers. The credit level scores for DBC and small commercial customers generally range from one to six. The categories shown in the tables below segregate customer receivables based on the relative degrees of credit risk. The credit quality categories cannot be compared between the different classes as loss experience in each class varies substantially. The credit quality indicators for DPA revolving accounts are primarily as of each quarter-end date, and all others are generally updated on a periodic basis.

For the receivables shown in the table below, the higher quality category includes prime accounts generally of a higher credit quality that are comparable to U.S. customer FICO scores of 720 or above. The mid-category represents the mid-tier accounts that are comparable to U.S. customer FICO scores from 660 to 719. The lower category is generally sub-prime and represents lower credit quality accounts that are comparable to U.S customer FICO scores below 660.

 
 
November 2, 2012
 
February 3, 2012
 
 
Higher
 
Mid
 
Lower
 
Total
 
Higher
 
Mid
 
Lower
 
Total
 
 
(in millions)
Revolving — DPA
 
 
 
 

 
 
 
 
 
 
 
 

 
 
 
 
Owned since inception
 
$
184

 
$
375

 
$
751

 
$
1,310

 
$
220

 
$
412

 
$
814

 
$
1,446

Purchased
 
$
19

 
$
55

 
$
148

 
$
222

 
$
28

 
$
80

 
$
229

 
$
337

Fixed-term — Non-Commercial
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned since inception
 
$
2

 
$
24

 
$
22

 
$
48

 
$
2

 
$
14

 
$
14

 
$
30

Purchased
 
$
2

 
$
18

 
$
17

 
$
37

 
$
4

 
$
32

 
$
31

 
$
67



For the receivables shown in the table below, the higher quality category includes receivables that are generally within Dell's top two internal credit quality levels, which typically have the lowest loss experience.  The middle category generally falls within credit levels three and four, and the lower category generally falls within Dell's bottom two credit levels, which experience higher loss rates. Although both fixed-term and revolving products generally rely on a six-level internal rating

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

system, the grading criteria and classifications are different as the loss performance varies between these product and customer sets.  Therefore, the credit levels are not comparable between the small commercial fixed-term and DBC revolving classes.

 
 
November 2, 2012
 
February 3, 2012
 
 
Higher
 
Mid
 
Lower
 
Total
 
Higher
 
Mid
 
Lower
 
Total
 
 
(in millions)
Revolving — DBC
 
$
97

 
$
88

 
$
102

 
$
287

 
$
111

 
$
98

 
$
104

 
$
313

Fixed-term — Small Commercial(a)
 
$
97

 
$
66

 
$
79

 
$
242

 
$
91

 
$
74

 
$
85

 
$
250

_________________ 
(a) During the first quarter of Fiscal 2013, Dell re-defined its internal scoring categorization for its small Commercial fixed-term customers. In connection with this change, Dell has re-categorized existing customers and has recast prior period credit quality categories for these customers to conform to the current year's classification.  This change had no impact on Dell's allowance for loss rates. 
   
For the receivables shown in the table below, Dell's internal credit level scoring has been aggregated to their most comparable external commercial rating agency equivalents. Investment grade generally represents the highest credit quality accounts, non-investment grade represents middle quality accounts, and sub-standard represents the lowest quality accounts.

 
November 2, 2012
 
February 3, 2012
 
Investment
 
Non-Investment
 
Sub-Standard
 
Total
 
Investment
 
Non-Investment
 
Sub-Standard
 
Total
 
(in millions)
Fixed-term — Medium and Large Commercial
$
1,370

 
$
546

 
$
241

 
$
2,157

 
$
1,504

 
$
363

 
$
229

 
$
2,096



Asset Securitizations and Sales

Dell transfers certain U.S. customer financing receivables to Special Purpose Entities (“SPEs”) which meet the definition of a Variable Interest Entity ("VIE") and are consolidated into Dell's Condensed Consolidated Financial Statements. The SPEs are bankruptcy remote legal entities with separate assets and liabilities. The purpose of the SPEs is to facilitate the funding of customer receivables in the capital markets. These SPEs have entered into financing arrangements with multi-seller conduits that, in turn, issue asset-backed debt securities in the capital markets. Dell's risk of loss related to securitized receivables is limited to the amount by which Dell's right to receive collections for assets securitized exceeds the amount required to pay interest, principal, and other fees and expenses related to the asset-backed securities. Dell provides credit enhancement to the securitization in the form of over-collateralization. Customer receivables funded via securitization through SPEs were $550 million and $501 million during the three months ended November 2, 2012, and October 28, 2011, respectively, and $1.5 billion and $1.6 billion for the nine months ended November 2, 2012, and October 28, 2011, respectively.

The following table shows financing receivables held by the consolidated VIEs:
 
 
November 2,
2012
 
February 3,
2012
 
 
(in millions)
Financing receivables held by consolidated VIEs, net:
 
 

 
 

Short-term, net
 
$
1,136

 
$
1,096

Long-term, net
 
459

 
429

Financing receivables held by consolidated VIEs, net
 
$
1,595

 
$
1,525


Dell's securitization programs are generally effective for 12 months and are subject to an annual renewal process. These programs contain standard structural features related to the performance of the securitized receivables. The structural features

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

include defined credit losses, delinquencies, average credit scores, and excess collections above or below specified levels. In the event one or more of these criteria are not met and Dell is unable to restructure the program, no further funding of receivables will be permitted and the timing of Dell's expected cash flows from over-collateralization will be delayed. At November 2, 2012, these criteria were met.

Dell sells selected fixed-term financing receivables to unrelated third parties on a periodic basis, primarily to manage certain concentrations of customer credit exposure. For the three months ended November 2, 2012, and October 28, 2011, the amount of the receivables sold was $77 million and $62 million, respectively. For the nine months ended November 2, 2012, and October 28, 2011, the amount of the receivables sold was $375 million and $107 million, respectively.

Structured Financing Debt

The structured financing debt related to the fixed-term lease and loan programs and the revolving loan securitization program was $1.4 billion and $1.3 billion as of November 2, 2012, and February 3, 2012, respectively. The debt is collateralized solely by the financing receivables in the programs. The debt has a variable interest rate and an average duration of 12 to 36 months based on the terms of the underlying financing receivables. As of November 2, 2012, the total debt capacity related to the securitization programs was $1.5 billion. Dell's securitization programs are structured to operate near their debt capacity. See Note 6 of the Notes to the Condensed Consolidated Financial Statements for additional information regarding the structured financing debt.

Dell enters into interest rate swap agreements to effectively convert a portion of the structured financing debt from a floating rate to a fixed rate.  The interest rate swaps qualify for hedge accounting treatment as cash flow hedges.  See Note 7 of the Notes to the Condensed Consolidated Financial Statements for additional information about interest rate swaps.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

NOTE 6 — BORROWINGS
The following table summarizes Dell's outstanding debt as of the dates indicated:
 
 
November 2,
2012
 
February 3,
2012
 
 
(in millions)
Long-Term Debt
 
 

 
 

Senior Notes
 
 

 
 

$400 million issued on June 10, 2009, at 3.375% due June 2012 (“2012 Notes”)(a)
 
$

 
$
400

$600 million issued on April 17, 2008, at 4.70% due April 2013 (“2013A Notes”)(a)(b)
 
602

 
605

$500 million issued on September 7, 2010, at 1.40% due September 2013
 
500

 
499

$500 million issued on April 1, 2009, at 5.625% due April 2014 (b)
 
500

 
500

$300 million issued on March 28, 2011, with a floating rate due April 2014
 
300

 
300

$400 million issued on March 28, 2011, at 2.10% due April 2014
 
400

 
400

$700 million issued on September 7, 2010, at 2.30% due September 2015 (b)
 
702

 
701

$400 million issued on March 28, 2011, at 3.10% due April 2016 (b)
 
402

 
401

$500 million issued on April 17, 2008, at 5.65% due April 2018 (b)
 
503

 
501

$600 million issued on June 10, 2009, at 5.875% due June 2019(b)
 
605

 
602

$400 million issued on March 28, 2011, at 4.625% due April 2021
 
398

 
398

$400 million issued on April 17, 2008, at 6.50% due April 2038
 
400

 
400

$300 million issued on September 7, 2010, at 5.40% due September 2040
 
300

 
300

Senior Debentures
 
 

 
 

$300 million issued on April 3, 1998, at 7.10% due April 2028 ("Senior Debentures")(a)
 
380

 
384

Other
 
 

 
 

Long-term structured financing debt
 
975

 
920

Less: current portion of long-term debt
 
(1,657
)
 
(924
)
Total long-term debt
 
5,310

 
6,387

Short-Term Debt
 
 

 
 

Commercial paper
 
1,639

 
1,500

Short-term structured financing debt
 
426

 
440

Current portion of long-term debt
 
1,657

 
924

Other
 
2

 
3

Total short-term debt
 
3,724

 
2,867

Total debt
 
$
9,034

 
$
9,254

____________________ 
(a) Includes the impact of interest rate swap terminations.
(b) Includes hedge accounting adjustments.

As of November 2, 2012, the total carrying value and estimated fair value of outstanding senior notes and debentures, including the current portion, was $6.0 billion and $6.4 billion, respectively. This is compared to a carrying value and estimated fair value of $6.4 billion and $6.9 billion, respectively, as of February 3, 2012. The fair value of outstanding senior notes and debentures was determined based on observable market prices in a less active market and was categorized as Level 2 in the fair value hierarchy. The fair values of the structured financing debt, commercial paper, and other short-term debt approximate their carrying values as their interest rates vary with the market. The carrying value of the Senior Debentures, the 2012 Notes, and the 2013A Notes includes an unamortized amount related to the termination of interest rate swap agreements, which were previously designated as hedges of the debt. See Note 7 of the Notes to the Condensed Consolidated Financial Statements for additional information about interest rate swaps. The weighted average interest rate for the short-term structured financing debt and other as of November 2, 2012, and February 3, 2012, was 0.22% and 0.28%, respectively.
Structured Financing Debt As of November 2, 2012, Dell had $1.4 billion outstanding in structured financing debt. Of the

18

Table of Contents
DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

$975 million outstanding in long-term structured financing related debt, which is primarily related to the fixed-term lease and loan programs, $555 million was classified as current as of November 2, 2012. See Note 5 and Note 7 of the Notes to the Condensed Consolidated Financial Statements for further discussion of the structured financing debt and the interest rate swap agreements that hedge a portion of that debt.
 
Commercial Paper As of November 2, 2012, and February 3, 2012, there was $1.6 billion and $1.5 billion, respectively, outstanding under the commercial paper program. The weighted average interest rate on outstanding commercial paper as of November 2, 2012, and February 3, 2012, was 0.34% and 0.23%, respectively. Dell has $3.0 billion in senior unsecured revolving credit facilities, primarily to support its $2.5 billion commercial paper program. Of these credit facilities, $1.0 billion will expire on April 2, 2013, and $2.0 billion will expire on April 15, 2015. There were no outstanding advances under the revolving credit facilities as of November 2, 2012.

The indentures governing the senior notes and debentures and the structured financing debt shown in the above table contain customary events of default, including failure to make required payments, failure to comply with certain agreements or covenants, and certain events of bankruptcy and insolvency. The indentures also contain covenants limiting Dell's ability to create certain liens; enter into sale-and-lease back transactions; and consolidate or merge with, or convey, transfer or lease all or substantially all of its assets to, another person. The senior unsecured revolving credit facilities require compliance with conditions that must be satisfied prior to any borrowing, as well as ongoing compliance with specified affirmative and negative covenants, including maintenance of a minimum interest coverage ratio.  Dell was in compliance with all financial covenants as of November 2, 2012.



19

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 7 — DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
Derivative Instruments

As part of its risk management strategy, Dell uses derivative instruments, primarily forward contracts and purchased options, to hedge certain foreign currency exposures and interest rate swaps to manage the exposure of its debt portfolio to interest rate risk. Dell's objective is to offset gains and losses resulting from these exposures with gains and losses on the derivative contracts used to hedge the exposures, thereby reducing volatility of earnings and protecting fair values of assets and liabilities. Dell assesses hedge effectiveness both at the onset of the hedge and at regular intervals throughout the life of the derivative and recognizes any ineffective portion of the hedge, as well as amounts not included in the assessment of effectiveness, in earnings as a component of interest and other, net. Hedge ineffectiveness and amounts not included in the assessment of effectiveness were not material for fair value or cash flow hedges for the three and nine months ended November 2, 2012, and October 28, 2011.
Foreign Exchange Risk

Dell uses forward contracts and purchased options designated as cash flow hedges to protect against the foreign currency exchange rate risks inherent in its forecasted transactions denominated in currencies other than the U.S. dollar. The risk of loss associated with purchased options is limited to premium amounts paid for the option contracts. The risk of loss associated with forward contracts is equal to the exchange rate differential from the time the contract is entered into until the time it is settled. The majority of these contracts typically expire in twelve months or less.
During the three and nine months ended November 2, 2012, and October 28, 2011, Dell did not discontinue any cash flow hedges related to foreign exchange contracts that had a material impact on Dell's results of operations, as substantially all forecasted foreign currency transactions were realized in Dell's actual results.
In addition, Dell uses forward contracts and purchased options to hedge monetary assets and liabilities denominated in a foreign currency. These contracts generally expire in three months or less, are considered economic hedges and are not designated. The change in the fair value of these instruments represents a natural hedge as their gains and losses offset the changes in the underlying fair value of the monetary assets and liabilities due to movements in currency exchange rates. Dell recognized gains for the change in fair value of these instruments of $10 million and $55 million during the three months ended November 2, 2012, and October 28, 2011, respectively, and $6 million and $65 million during the nine months ended November 2, 2012, and October 28, 2011, respectively.
Interest Rate Risk

Dell uses interest rate swaps to hedge the variability in cash flows related to the interest rate payments on structured financing debt. The interest rate swaps economically convert the variable rate on the structured financing debt to a fixed interest rate to match the underlying fixed rate being received on fixed term customer leases and loans. The duration of these contracts typically ranges from 30 to 42 months. Certain of these swaps are designated as cash flow hedges.

In addition, Dell may use forward-starting interest rate swaps and interest rate lock agreements to lock in fixed interest rates on its forecasted issuances of debt. The objective of these hedges is to offset the variability of future payments associated with the interest rate on debt instruments. As of November 2, 2012, Dell had $600 million in aggregate notional amounts of forward-starting interest rate swaps outstanding. These hedges are designated as cash flow hedges. Dell did not have any forward-starting interest rate swaps designated as cash flow hedges at October 28, 2011.

Periodically, Dell also uses interest rate swaps designated as fair value hedges to modify the market risk exposures in connection with long-term debt to achieve primarily LIBOR-based floating interest expense. As of November 2, 2012 and October 28, 2011, Dell had outstanding interest rate swaps that economically hedge a portion of its interest rate exposure on certain tranches of long term debt.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Notional Amounts of Outstanding Derivative Instruments

The notional amounts of Dell's outstanding derivative instruments are as follows as of the dates indicated:

 
 
November 2, 2012
 
February 3, 2012
 
 
(in millions)
Foreign Exchange Contracts
 
 

 
 

Designated as cash flow hedging instruments
 
$
3,126

 
$
4,549

Non-designated as hedging instruments
 
393

 
168

Total
 
$
3,519

 
$
4,717

 
 
 
 
 
Interest Rate Contracts
 
 
 
 
Designated as fair value hedging instruments
 
$
800

 
$
650

Designated as cash flow hedging instruments
 
1,428

 
751

Non-designated as hedging instruments
 
146

 
132

Total
 
$
2,374

 
$
1,533


Derivative Instruments Additional Information 
The unrealized net loss for interest rate swaps and foreign currency exchange contracts, recorded as a component of accumulated other comprehensive loss in the Condensed Consolidated Statements of Financial Position, as of November 2, 2012, and February 3, 2012, was $46 million and $40 million, respectively.
Dell has reviewed the existence and nature of credit-risk-related contingent features in derivative trading agreements with its counterparties. Certain agreements contain clauses under which, if Dell's credit ratings were to fall below investment grade upon a change of control of Dell, counterparties would have the right to terminate those derivative contracts where Dell is in a net liability position. As of November 2, 2012, there had been no such triggering event.

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Effect of Derivative Instruments on the Consolidated Statements of Financial Position and the Consolidated Statements of Income

Derivatives in
Cash Flow
Hedging Relationships
 
Gain (Loss)
Recognized
in Accumulated
OCI, Net
of Tax, on
Derivatives
(Effective Portion)
 
Location of Gain (Loss)
Reclassified
from Accumulated
OCI into Income
(Effective Portion)
 
Gain (Loss)
Reclassified
from Accumulated
OCI into Income
(Effective Portion)
 
Location of Gain (Loss) Recognized in Income on Derivative (Ineffective Portion)
 
Gain (Loss) Recognized in Income on Derivative (Ineffective Portion)
(in millions)
For the three months ended November 2, 2012
 
 

 
 
 
 

 
 
 

 
Total net revenue
 
$
(42
)
 
 
 
 
Foreign exchange contracts
 
$
(82
)
 
Total cost of net revenue
 
(9
)
 
 
 
 
Interest rate contracts
 
(2
)
 
Interest and other, net
 

 
Interest and other, net
 
$
(2
)
Total
 
$
(84
)
 
 
 
$
(51
)
 
 
 
$
(2
)
 
 
 
 
 
 
 
 
 
 
 
For the three months ended October 28, 2011
 
 

 
 
 
 

 
 
 

 
Total net revenue
 
$
(17
)
 
 
 
 
Foreign exchange contracts
 
$
54

 
Total cost of net revenue
 
7

 
 
 
 
Interest rate contracts
 

 
Interest and other, net
 

 
Interest and other, net
 
$
1

Total
 
$
54

 
 
 
$
(10
)
 
 
 
$
1

 
 
 
 
 
 
 
 
 
 
 
For the nine months ended November 2, 2012
 
 

 
 
 
 

 
 
 

 
Total net revenue
 
$
(10
)
 
 
 
 
Foreign exchange contracts
 
$
(28
)
 
Total cost of net revenue
 
(15
)
 
 
 
 
Interest rate contracts
 
(5
)
 
Interest and other, net
 

 
Interest and other, net
 
$
(2
)
Total
 
$
(33
)
 
 
 
$
(25
)
 
 
 
$
(2
)
 
 
 
 
 
 
 
 
 
 
 
For the nine months ended October 28, 2011
 
 

 
 
 
 

 
 
 

 
Total net revenue
 
$
(255
)
 
 
 
 
Foreign exchange contracts
 
$
(185
)
 
Total cost of net revenue
 
(14
)
 
 
 
 
Interest rate contracts
 
3

 
Interest and other, net
 

 
Interest and other, net
 
$
2

Total
 
$
(182
)
 
 
 
$
(269
)
 
 
 
$
2


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Fair Value of Derivative Instruments in the Consolidated Statements of Financial Position
Dell presents its foreign exchange derivative instruments on a net basis in the Condensed Consolidated Statements of Financial Position due to the right of offset by its counterparties under master netting arrangements. The fair value of those derivative instruments presented on a gross basis as of each date indicated below was as follows:
 
 
November 2, 2012
 
 
Other Current
Assets
 
Other Non-
Current Assets
 
Other Current
Liabilities
 
Other Non-Current
Liabilities
 
Total
Fair Value
 
 
 
 
(in millions)
 
 
Derivatives Designated as Hedging Instruments
Foreign exchange contracts in an asset position
 
$
22

 
$

 
$
69

 
$

 
$
91

Foreign exchange contracts in a liability position
 
(20
)
 

 
(93
)
 

 
(113
)
Interest rate contracts in an asset position
 

 
16

 

 

 
16

Interest rate contracts in a liability position
 

 

 

 
(10
)
 
(10
)
Net asset (liability)
 
2

 
16

 
(24
)
 
(10
)
 
(16
)
Derivatives not Designated as Hedging Instruments
Foreign exchange contracts in an asset position
 
29

 

 
21

 

 
50

Foreign exchange contracts in a liability position
 
(5
)
 

 
(32
)
 

 
(37
)
Net asset (liability)
 
24

 

 
(11
)
 

 
13

Total derivatives at fair value
 
$
26

 
$
16

 
$
(35
)
 
$
(10
)
 
$
(3
)
 
 
 
 
 
 
 
 
 
 
 
 
 
February 3, 2012
 
 
Other Current
Assets
 
Other Non-
Current Assets
 
Other Current
Liabilities
 
Other Non-Current
Liabilities
 
Total
Fair Value
 
 
 
 
(in millions)
 
 
Derivatives Designated as Hedging Instruments
Foreign exchange contracts in an asset position
 
$
266

 
$

 
$
2

 
$

 
$
268

Foreign exchange contracts in a liability position
 
(140
)
 

 
(7
)
 

 
(147
)
Interest rate contracts in an asset position
 

 
8

 

 

 
8

Interest rate contracts in a liability position
 

 

 

 
(3
)
 
(3
)
Net asset (liability)
 
126

 
8

 
(5
)
 
(3
)
 
126

Derivatives not Designated as Hedging Instruments
Foreign exchange contracts in an asset position
 
67

 

 
1

 

 
68

Foreign exchange contracts in a liability position
 
(61
)
 

 
(10
)
 

 
(71
)
Net asset (liability)
 
6

 

 
(9
)
 

 
(3
)
Total derivatives at fair value
 
$
132

 
$
8

 
$
(14
)
 
$
(3
)
 
$
123




23

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 8 — ACQUISITIONS

On September 27, 2012, Dell completed its acquisition for all of the outstanding shares of common stock of Quest Software Inc. ("Quest Software"), a global provider of IT management software, for a purchase price of approximately $2.5 billion, paid in cash. Dell recorded approximately $1.7 billion in goodwill and $1.1 billion in intangible assets related to its acquisition of Quest Software.

During the nine months ended November 2, 2012, Dell also acquired AppAssure Software, Inc., Clerity Solutions, Inc., SonicWALL Inc. (“SonicWALL”), Wyse Technology, Inc. ("Wyse Technology"), and Make Technologies Inc. Of these, SonicWALL and Wyse Technology were the larger acquisitions. SonicWALL is a global technology company that offers advanced network security and data protection software solutions, and Wyse Technology is a global provider of client computing solutions designed to extend desktop virtualization offerings. The total purchase consideration for all of these acquisitions, excluding Quest Software, was approximately $2.4 billion in cash for all of their outstanding shares.

All of the above acquisitions will be integrated into Dell's Commercial segments.

Dell has recorded these transactions using the acquisition method of accounting and recorded the assets acquired and liabilities assumed at fair value at the date of acquisition. The excess of the purchase prices over the estimated fair values was recorded as goodwill. Any changes in the estimated fair values of the net assets recorded for these acquisitions prior to the finalization of more detailed analyses, but not to exceed one year from the date of acquisition, will change the amount of the purchase price allocable to goodwill. Any subsequent changes to any purchase price allocations that are material to Dell's consolidated financial results will be adjusted retroactively. 

The following table summarizes the fair value of the assets acquired and liabilities assumed by major class for all the acquisitions completed during the period:
 
 
Estimated
Cost
 
Weighted-Average
Useful Life
 
 
(in millions)
 
(in years)
Intangible Assets:
 
 
 
 
Amortizable intangible assets:
 
 
 
 
Customer relationships
 
$
681

 
7.0
Technology
 
1,252

 
5.6
Non-compete agreements
 
5

 
4.4
Trade names
 
77

 
6.6
Total amortizable intangible assets
 
2,015

 
6.1
In-process research and development
 
108

 
 
Total intangible assets
 
2,123

 
 
Cash and investments
 
385

 
 
Goodwill
 
3,374

 
 
Deferred revenue
 
(408
)
 
 
Deferred tax liability, net
 
(519
)
 
 
Other liabilities and noncontrolling interest assumed, net of assets acquired(a)
 
(50
)
 
 
Total
 
$
4,905

 
 
____________________
(a)  
In conjunction with Dell's acquisition of Quest Software, Dell acquired a controlling ownership interest in a privately-held company. The fair value of the noncontrolling interest related to this investment was $21 million at the date of acquisition. Actual results of operations from this investment attributable to Dell were not material and as such are not presented separately on Dell's Condensed Consolidated Statement of Income for the three and nine months ending November 2, 2012.

Dell's preliminary estimate for goodwill acquired during the nine months ended November 2, 2012, was $3.4 billion. This

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

amount primarily represents synergies associated with combining the acquired companies with Dell to provide Dell's customers with a broader range of IT solutions. This goodwill is not deductible for tax purposes.

In conjunction with these acquisitions, Dell will incur $264 million in compensation-related retention expenses that will be expensed over a period of up to five years. There was no contingent consideration related to these acquisitions.

The results of operations for acquisitions completed during the nine months ended November 2, 2012, which primarily consist of SonicWALL, Wyse Technology, and Quest Software, are included in Dell's results of operations from each respective acquisition date. For the three and nine months ended November 2, 2012, the results of all businesses acquired during Fiscal 2013 contributed $227 million and $352 million to Dell's net revenue, respectively, and reduced net income by $67 million and $98 million, respectively. These results include the impacts of amortization of purchased intangible assets and acquisition-related expenses.

The following table provides unaudited pro forma results of operations for the three and nine months ended November 2, 2012, and October 28, 2011, as if Dell's Fiscal 2013 acquisitions had been acquired at the beginning of the fiscal year ended February 3, 2012. The pro forma amounts presented below exclude $85 million in merger related fees that were reported in Quest Software's historical financial results. The pro forma results are adjusted for amortization of intangible assets, fair value adjustments for deferred revenue, acquisition-related expenses, the elimination of sales between Dell and its acquirees, and the related tax effects for these items, but do not include any anticipated cost synergies or other effects of the planned integration of the acquisitions. Accordingly, such pro forma results are not necessarily indicative of the results that actually would have occurred had the acquisitions been completed on the dates indicated, nor are they indicative of the future operating results of the combined company.

 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2, 2012
 
October 28, 2011
 
November 2, 2012
 
October 28, 2011
 
 
(in millions, except per share data, unaudited)
Pro forma net sales
 
$
13,861

 
$
15,693

 
$
43,352

 
$
47,002

Pro forma net income
 
$
474

 
$
828

 
$
1,772

 
$
2,507

Pro forma earnings per share - basic
 
$
0.27

 
$
0.46

 
$
1.01

 
$
1.35

Pro forma earnings per share - diluted
 
$
0.27

 
$
0.45

 
$
1.01

 
$
1.34



25

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 9 — GOODWILL AND INTANGIBLE ASSETS
Goodwill
Goodwill allocated to Dell's business segments as of November 2, 2012, and February 3, 2012, and changes in the carrying amount of goodwill for the nine months ended November 2, 2012, were as follows:
 
 
Large
Enterprise
 
Public
 
Small and
Medium
Business
 
Consumer
 
Total
 
 
(in millions)
Balance at February 3, 2012
 
$
2,222

 
$
2,547

 
$
759

 
$
310

 
$
5,838

Goodwill acquired during the period
 
1,294

 
945

 
1,135

 

 
3,374

Adjustments
 
(9
)
 
(8
)
 
(4
)
 

 
(21
)
Balance at November 2, 2012
 
$
3,507

 
$
3,484

 
$
1,890

 
$
310

 
$
9,191

 
Goodwill is tested for impairment on an annual basis during the second fiscal quarter, or sooner if an indicator of impairment occurs. Based on the results of the annual impairment test, performed during the second quarter of Fiscal 2013, no impairment of goodwill existed at August 3, 2012. Further, no triggering events have transpired since August 3, 2012 that would indicate a potential impairment of goodwill as of November 2, 2012. Dell did not have any accumulated goodwill impairment charges as of November 2, 2012.
Intangible Assets
Dell's intangible assets associated with completed acquisitions at November 2, 2012, and February 3, 2012, were as follows:
 
 
November 2, 2012
 
February 3, 2012
 
 
Gross
 
Accumulated
Amortization
 
Net
 
Gross
 
Accumulated
Amortization
 
Net
 
 
(in millions)
Customer relationships
 
$
2,178

 
$
(651
)
 
$
1,527

 
$
1,569

 
$
(506
)
 
$
1,063

Technology
 
2,437

 
(716
)
 
1,721

 
1,156

 
(490
)
 
666

Non-compete agreements
 
75

 
(51
)
 
24

 
70

 
(42
)
 
28

Trade names
 
158

 
(53
)
 
105

 
81

 
(41
)
 
40

Amortizable intangible assets
 
4,848

 
(1,471
)
 
3,377

 
2,876

 
(1,079
)
 
1,797

In-process research and development
 
108

 

 
108

 
34

 

 
34

Indefinite lived intangible assets
 
26

 

 
26

 
26

 

 
26

Total intangible assets
 
$
4,982

 
$
(1,471
)
 
$
3,511

 
$
2,936

 
$
(1,079
)
 
$
1,857

Amortization expense related to finite-lived intangible assets was approximately $165 million and $100 million during the three months ended November 2, 2012, and October 28, 2011, respectively, and $425 million and $287 million during the nine months ended November 2, 2012, and October 28, 2011, respectively. There were no material impairment charges related to intangible assets for the three and nine months ended November 2, 2012, and October 28, 2011.

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Estimated future annual pre-tax amortization expense of finite-lived intangible assets as of November 2, 2012, over the next five fiscal years and thereafter is as follows:
Fiscal Years
(in millions)
2013 (remaining three months)
$
187

2014
755

2015
664

2016
596

2017
499

Thereafter
676

Total
$
3,377


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Table of Contents
DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 10 — WARRANTY AND DEFERRED EXTENDED WARRANTY REVENUE
Dell records liabilities for its standard limited warranties at the time of sale for the estimated costs that may be incurred. The liability for standard warranties is included in accrued and other current liabilities and other non-current liabilities in the Condensed Consolidated Statements of Financial Position. Revenue from the sale of extended warranties is recognized over the term of the contract or when the service is completed, and the costs associated with these contracts are recognized as incurred. Deferred extended warranty revenue is included in deferred services revenue in the Condensed Consolidated Statements of Financial Position. Changes in Dell's liabilities for standard limited warranties and deferred services revenue related to extended warranties are presented in the following tables for the periods indicated:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
 
 
(in millions)
Warranty liability:
 
 

 
 

 
 

 
 

Warranty liability at beginning of period
 
$
840

 
$
944

 
$
888

 
$
895

Costs accrued for new warranty contracts and changes in estimates for pre-existing warranties(a)(b)
 
256

 
223

 
789

 
779

Service obligations honored
 
(270
)
 
(252
)
 
(851
)
 
(759
)
Warranty liability at end of period
 
$
826

 
$
915

 
$
826

 
$
915

Current portion
 
$
525

 
$
588

 
$
525

 
$
588

Non-current portion
 
301

 
327

 
301

 
327

Warranty liability at end of period
 
$
826

 
$
915

 
$
826

 
$
915

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
 
 
(in millions)
Deferred extended warranty revenue:
 
 

 
 

 
 

 
 

Deferred extended warranty revenue at beginning of period
 
$
7,198

 
$
6,794

 
$
7,002

 
$
6,416

Revenue deferred for new extended warranties(b)
 
953

 
1,004

 
3,087

 
3,192

Revenue recognized
 
(978
)
 
(936
)
 
(2,916
)
 
(2,746
)
Deferred extended warranty revenue at end of period
 
$
7,173

 
$
6,862

 
$
7,173

 
$
6,862

Current portion
 
$
3,421

 
$
3,212

 
$
3,421

 
$
3,212

Non-current portion
 
3,752

 
3,650

 
3,752

 
3,650

Deferred extended warranty revenue at end of period
 
$
7,173

 
$
6,862

 
$
7,173

 
$
6,862

____________________
(a) 
Changes in cost estimates related to pre-existing warranties are aggregated with accruals for new standard warranty contracts. Dell's warranty liability process does not differentiate between estimates made for pre-existing warranties and new warranty obligations.
(b) 
Includes the impact of foreign currency exchange rate fluctuations.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 11 — COMMITMENTS AND CONTINGENCIES

Legal Matters - Dell is involved in various claims, suits, assessments, investigations, and legal proceedings that arise from time to time in the ordinary course of its business, including those identified below, consisting of matters involving consumer, antitrust, tax, intellectual property, and other issues on a global basis. Dell accrues a liability when it believes that it is both probable that a liability has been incurred and that it can reasonably estimate the amount of the loss. Dell reviews these accruals at least quarterly and adjusts them to reflect ongoing negotiations, settlements, rulings, advice of legal counsel, and other relevant information. To the extent new information is obtained and Dell's views on the probable outcomes of claims, suits, assessments, investigations, or legal proceedings change, changes in Dell's accrued liabilities would be recorded in the period in which such determination is made. For some matters, the amount of liability is not probable or the amount cannot be reasonably estimated and therefore accruals have not been made. The following is a discussion of Dell's significant legal matters and other proceedings:
 

 
Copyright Levies - Dell's obligation to collect and remit copyright levies in certain European Union (“EU”) countries may be affected by the resolution of legal proceedings pending in Germany against various companies, including Dell's German subsidiary, and elsewhere in the EU against other companies in Dell's industry. The plaintiffs in those proceedings, some of which are described below, generally seek to impose or modify the levies with respect to sales of such equipment as multifunction devices, phones, personal computers, and printers, alleging that such products enable the copying of copyrighted materials. Some of the proceedings also challenge whether the levy schemes in those countries comply with EU law. Certain EU member countries that do not yet impose levies on digital devices are expected to implement legislation to enable them to extend existing levy schemes, while some other EU member countries are expected to limit the scope of levy schemes and their applicability in the digital hardware environment. Dell, other companies, and various industry associations have opposed the extension of levies to the digital environment and have advocated alternative models of compensation to rights holders. Dell continues to collect levies in certain EU countries where it has determined that based on local laws it is probable that Dell has a payment obligation. The amount of levies is generally based on the number of products sold and the per-product amounts of the levies, which vary. In all other matters, Dell does not believe there is a probable and estimable claim. As such, Dell has not accrued any liability nor collected any levies.

On December 29, 2005, Zentralstelle Für private Überspielungrechte (“ZPÜ”), a joint association of various German collecting societies, instituted arbitration proceedings against Dell's German subsidiary before the Board of Arbitration at the German Patent and Trademark Office in Munich, and subsequently filed a lawsuit in the German Regional Court in Munich on February 21, 2008, seeking levies to be paid on each personal computer sold by Dell in Germany through the end of calendar year 2007. On December 23, 2009, ZPÜ and the German industry association, BCH, reached a settlement regarding audio-video copyright levy litigation (with levies ranging from €3.15 to €13.65 per unit). Dell joined this settlement on February 23, 2010, and has paid the amounts due under the settlement. However, because the settlement agreement expired on December 31, 2010, the amount of levies payable after calendar year 2010, as well as Dell's ability to recover such amounts through increased prices, remains uncertain.

German courts are also considering a lawsuit originally filed in July 2004 by VG Wort, a German collecting society representing certain copyright holders, against Hewlett-Packard Company in the Stuttgart Civil Court seeking levies on printers, and a lawsuit originally filed in September 2003 by the same plaintiff against Fujitsu Siemens Computer GmbH in Munich Civil Court in Munich, Germany seeking levies on personal computers. In each case, the civil and appellate courts held that the subject classes of equipment were subject to levies. In July 2011, the German Federal Supreme Court, to which the lower court holdings have been appealed, referred each case to the Court of Justice of the European Union, submitting a number of legal questions on the interpretation of the European Copyright Directive which the German Federal Supreme Court deems necessary for its decision. Dell has not accrued any liability in either matter, as Dell does not believe there is a probable and estimable claim.

Proceedings seeking to impose or modify copyright levies for sales of digital devices also have been instituted in courts in Spain and in other EU member states. Even in countries where Dell is not a party to such proceedings, decisions in those cases could impact Dell's business and the amount of copyright levies Dell may be required to collect.


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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The ultimate resolution of these proceedings and the associated financial impact to Dell, if any, including the number of units potentially affected, the amount of levies imposed, and the ability of Dell to recover such amounts remains uncertain at this time. Should the courts determine there is liability for previous units shipped beyond the amount of levies Dell has collected or accrued, Dell would be liable for such incremental amounts. Recovery of any such amounts from others by Dell would be possible only on future collections related to future shipments.

Convolve Inc. v Dell Inc. - Convolve, Inc. sued Dell, Western Digital Corporation (“Western Digital”), Hitachi Global Storage Technologies, Inc., and Hitachi Ltd. (collectively “Hitachi”) on June 18, 2008 in the U.S. District Court for the Eastern District of Texas, Marshall Division, alleging that the defendants infringed United States Patent No. 4,916,635 (entitled “Shaping Command Inputs to Minimize Unwanted Dynamics”) and United States Patent No. 6,314,473 (entitled “System for Removing Selected Unwanted Frequencies in Accordance with Altered Settings in a User Interface of a Data Storage Device”). Western Digital and Hitachi are hard drive suppliers of Dell. The plaintiff sought damages for each product with an allegedly infringing hard drive sold by Dell, plus exemplary damages for allegedly willful infringement. On July 26, 2011, a jury found that the patents had been infringed and awarded the plaintiff an amount of damages that is not material to Dell. The jury decision is subject to final approval and entry by the judge.

Other Litigation - The various legal proceedings in which Dell is involved include commercial litigation and a variety of patent suits. In some of these cases, Dell is the sole defendant. More often, particularly in the patent suits, Dell is one of a number of defendants in the electronics and technology industries. Dell is actively defending a number of patent infringement suits, and several pending claims are in various stages of evaluation. While the number of patent cases has grown over time, Dell does not currently anticipate that any of these matters will have a material adverse effect on Dell's business, financial condition, results of operations, or cash flows.
 
As of November 2, 2012, Dell does not believe there is a reasonable possibility that a material loss exceeding the amounts already accrued for these or other proceedings or matters has been incurred. However, since the ultimate resolution of any such proceedings and matters is inherently unpredictable, Dell's business, financial condition, results of operations, or cash flows could be materially affected in any particular period by unfavorable outcomes in one or more of these proceedings or matters. Whether the outcome of any claim, suit, assessment, investigation, or legal proceeding, individually or collectively, could have a material adverse effect on Dell's business, financial condition, results of operations, or cash flows will depend on a number of variables, including the nature, timing, and amount of any associated expenses, amounts paid in settlement, damages, or other remedies or consequences.



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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)


NOTE 12 — INCOME AND OTHER TAXES

Dell's effective income tax rate was 13.8% and 16.7% for the three months ended November 2, 2012, and October 28, 2011, respectively, and 15.5% and 18.2% for the nine months ended November 2, 2012, and October 28, 2011, respectively. These declines were primarily attributable to a change in estimate related to the geographical distribution of income for Fiscal 2012, the expiration of statutes in certain foreign jurisdictions, as well as other adjustments. The differences between the estimated effective income tax rates and the U.S. federal statutory rate of 35% principally result from Dell's geographical distribution of taxable income and differences between the book and tax treatment of certain items. In certain jurisdictions, Dell's tax rate is significantly less than the applicable statutory rate as a result of tax holidays. Dell's significant tax holidays expire in whole or in part during Fiscal 2016 through Fiscal 2023. Many of these tax holidays and reduced tax rates may be extended when certain conditions are met or may be terminated early if certain conditions are not met. The income tax rate for the fourth quarter of Fiscal 2013 will be impacted by the actual mix of jurisdictions in which income is generated.

Dell is currently under income tax audits in various jurisdictions, including the United States. The tax periods open to examination by the major taxing jurisdictions to which Dell is subject include fiscal years 1999 through 2011. As a result of these audits, Dell maintains ongoing discussions and negotiations relating to tax matters with the taxing authorities in these jurisdictions. Dell believes that it has provided adequate reserves related to all matters contained in tax periods open to examination.

Dell's U.S. federal income tax returns for fiscal years 2007 through 2009 are currently under examination by the Internal Revenue Service (“IRS”). The IRS issued a Revenue Agent's Report for fiscal years 2004 through 2006 proposing certain assessments primarily related to transfer pricing matters. Dell disagrees with certain of the proposed assessments and has contested them through the IRS administrative appeals procedures. The IRS has remanded the audit for tax years 2004 through 2006 back to examination for further review. Should Dell experience an unfavorable outcome in the IRS matter, such an outcome could have a material impact on its results of operations, financial position, and cash flows.

Judgment is required in evaluating Dell's uncertain tax positions and determining Dell's provision for income taxes. Dell's net unrecognized tax benefits, included in other non-current liabilities in its Condensed Consolidated Statements of Financial Position, were $2.8 billion and $2.6 billion as of November 2, 2012, and February 3, 2012, respectively. If recognized, these tax benefits would favorably impact Dell's effective tax rate. Although the timing of income tax audit resolutions and negotiations with taxing authorities is highly uncertain, Dell does not anticipate a significant change to the total amount of unrecognized income tax benefits within the next 12 months.

Dell takes certain non-income tax positions in the jurisdictions in which it operates and has received certain non-income tax assessments from various jurisdictions. Dell believes that a material loss in these matters is not probable and it is not reasonably possible that a material loss exceeding amounts already accrued has been incurred.  Dell believes its positions in these non-income tax litigation matters are supportable and that it will ultimately prevail. In the normal course of business, Dell's positions and conclusions related to its non-income taxes could be challenged and assessments may be made. To the extent new information is obtained and Dell's views on its positions, probable outcomes of assessments, or litigation change, changes in estimates to Dell's accrued liabilities would be recorded in the period in which such determination is made.
 



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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

NOTE 13 — EARNINGS PER SHARE

Basic earnings per share is based on the weighted-average effect of all common shares issued and outstanding and is calculated by dividing net income by the weighted-average shares outstanding during the period. Diluted earnings per share is calculated by dividing net income by the weighted-average number of common shares used in the basic earnings per share calculation plus the number of common shares that would be issued assuming exercise or conversion of all potentially dilutive common shares outstanding. Dell excludes equity instruments from the calculation of diluted earnings per share if the effect of including such instruments is anti-dilutive. Accordingly, certain stock-based incentive awards have been excluded from the calculation of diluted earnings per share, totaling 132 million and 137 million common shares for the three months ended November 2, 2012, and October 28, 2011, respectively, and 125 million and 147 million for the nine months ended November 2, 2012, and October 28, 2011, respectively.
The following table sets forth the computation of basic and diluted earnings per share for the three and nine months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
 
 
(in millions, except per share amounts)
Numerator:
 
 

 
 

 
 
 
 
Net income
 
$
475

 
$
893

 
$
1,842

 
$
2,728

Denominator:
 
 

 
 

 
 
 
 
Weighted-average shares outstanding:
 
 

 
 

 
 
 
 
Basic
 
1,735

 
1,813

 
1,747

 
1,860

Effect of dilutive options, restricted stock units, restricted stock, and other
 
7

 
15

 
10

 
14

Diluted
 
1,742

 
1,828

 
1,757

 
1,874

Earnings per share:
 
 

 
 

 
 
 
 
Basic
 
$
0.27

 
$
0.49

 
$
1.05

 
$
1.47

Diluted
 
$
0.27

 
$
0.49

 
$
1.05

 
$
1.46



NOTE 14 — SEGMENT INFORMATION
The business segments disclosed in the accompanying Condensed Consolidated Financial Statements are based on information reviewed by Dell's management to evaluate the business segment results. Dell's measure of segment operating income for management reporting purposes excludes severance and facility action costs and acquisition-related charges, broad based long-term incentives, and amortization of intangible assets.
Dell's four global business segments are Large Enterprise, Public, Small and Medium Business (“SMB”), and Consumer. Large Enterprise includes sales of IT infrastructure and service solutions to large global and national corporate customers. Public includes sales to educational institutions, governments, health care organizations, and law enforcement agencies, among others. SMB includes sales of complete IT solutions to small and medium-sized businesses. Consumer includes sales to individual consumers and retailers around the world.
In the first quarter of Fiscal 2013, Dell made certain segment realignments in order to conform to the way Dell now internally manages segment performance.  These realignments affected all of Dell's operating segments, but primarily consisted of the transfer of small office business customers from its SMB operating segment to its Consumer segment.  Dell has recast prior period amounts to provide visibility and comparability.  None of these changes impact Dell's previously reported consolidated net revenue, gross margin, operating income, net income, or earnings per share.

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DELL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table presents net revenue by Dell's reportable global segments as well as a reconciliation of consolidated segment operating income to Dell's consolidated operating income:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
 
 
(in millions)
Net revenue:
 
 

 
 

 
 
 
 
Large Enterprise
 
$
4,156

 
$
4,540

 
$
13,128

 
$
13,804

Public
 
3,824

 
4,287

 
11,355

 
12,237

Small and Medium Business
 
3,282

 
3,326

 
10,017

 
9,987

Consumer
 
2,459

 
3,212

 
8,126

 
10,012

Total
 
$
13,721

 
$
15,365

 
$
42,626

 
$
46,040

Consolidated operating income:
 
 

 
 

 
 
 
 
Large Enterprise
 
$
325

 
$
446

 
$
1,160

 
$
1,422

Public
 
352

 
454

 
1,002

 
1,272

Small and Medium Business
 
349

 
367

 
1,120

 
1,182

Consumer
 
(65
)
 
99

 
(19
)
 
372

Segment operating income
 
961

 
1,366

 
3,263

 
4,248

Broad based long-term incentives(a)
 
(75
)
 
(78
)
 
(244
)
 
(256
)
Amortization of intangible assets
 
(165
)
 
(100
)
 
(425
)
 
(287
)
Severance and facility actions and acquisition-related costs (a)(b)
 
(132
)
 
(46
)
 
(280
)
 
(205
)
Total
 
$
589

 
$
1,142

 
$
2,314

 
$
3,500

____________________ 
(a) 
Broad based long-term incentives includes stock-based compensation and other long-term incentive awards.
(b) 
Acquisition-related costs consist primarily of retention payments, integration costs, and consulting fees.

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ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
All percentage amounts and ratios presented in this management's discussion and analysis were calculated using the underlying data in thousands. Unless otherwise indicated, all changes identified for the current-period results represent comparisons to results for the prior corresponding fiscal periods. Our fiscal year is the 52 or 53 week period ending on the Friday nearest January 31. The fiscal year ending February 1, 2013 ("Fiscal 2013") will be a 52 week period. Unless the context indicates otherwise, references in this management’s discussion and analysis to “we,” “us,” “our” and “Dell” mean Dell Inc. and our consolidated subsidiaries. This management’s discussion and analysis should be read in conjunction with our Annual Report on Form 10-K for the fiscal year ended February 3, 2012, and the Consolidated Financial Statements and related notes included in that report.

INTRODUCTION
We are a leading integrated technology solutions provider in the IT industry. We built our reputation through listening to customers and developing solutions that meet customer needs. We are focused on providing long-term value creation through the delivery of customized solutions that make technology more efficient, more accessible, and easier to manage. Our four customer-centric, global business segments are Large Enterprise, Public, Small and Medium Business ("SMB"), and Consumer. We also refer to our Large Enterprise, Public, and SMB segments as “Commercial.”

A key component of our business strategy is to continue shifting our portfolio to products and services that provide higher-value and recurring revenue streams over time. As part of this strategy, we emphasize expansion of our enterprise solutions and services, which includes servers, networking, storage, and services. We believe the most attractive areas for profitable growth include data center and information management as well as client and cloud computing. We believe software will enhance our enterprise solutions, and accordingly, in early Fiscal 2013, we launched our newly formed software group to expand our ability to execute in strategic areas that are important to our customers. We now have four solutions groups to support our global business segments: enterprise solutions, services, end-user computing, and software.

Emerging countries, which include a vast majority of the world's population, are attractive growth opportunities for technology expansion. In recent years, we have focused much of our investment in non-U.S. markets excluding Western Europe, Canada, and Japan, with a particular focus on BRIC, which consists of Brazil, Russia, India, and China.
 
Our strategic transformation has contributed to improvements in our operating margins over time. We employ a collaborative approach to product design and development in which our engineers, with direct customer input, design innovative solutions and work with a global network of technology companies to architect new system designs, influence the direction of future development, and integrate new technologies into our products. Through this collaborative, customer-focused approach, we strive to deliver new and relevant products and services to the market quickly and efficiently. For our client business, we have directed our development efforts towards streamlining our product portfolio and focusing on product leadership by developing next generation capabilities. We continue to invest in the enhancement of our sales and marketing functions. Over time, we have added new distribution channels, such as retail, system integrators, value-added resellers, and distributors, to expand our access to more end-users around the world.

We supplement organic growth with a disciplined acquisition program targeting businesses that will expand our portfolio of higher-margin enterprise solutions offerings. We emphasize acquisitions of companies with portfolios that we can leverage with our global customer base and distribution. Since the beginning of Fiscal 2012, we have acquired several businesses that extend our core capabilities in a variety of enterprise offerings, including storage, networking, systems management appliance, virtualized server, data center, and desktop solutions, and software-as-a-service application integration, as well as enabled expansion of our customer financing activities. We completed seven of these acquisitions in Fiscal 2013, including our acquisitions of SonicWALL, Wyse Technology, and Quest Software. For further discussion regarding our acquisitions, see Note 8 of the Notes to the Condensed Consolidated Financial Statements included in “Part I — Item 1 — Financial Statements.”

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Presentation of Supplemental Non-GAAP Financial Measures

In this management's discussion and analysis, we use supplemental measures of our performance, which are derived from our consolidated financial information but which are not presented in our consolidated financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). These financial measures, which are considered “non-GAAP financial measures” under SEC rules, include our non-GAAP gross margin, non-GAAP operating expenses, non-GAAP operating income, non-GAAP net income, and non-GAAP earnings per share. See “Results of Operations Non-GAAP Financial Measures” below for more information and a reconciliation of each non-GAAP financial measure to the most directly comparable GAAP financial measure.


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RESULTS OF OPERATIONS
Consolidated Operations
The following table summarizes our consolidated results of operations for the three and nine months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2, 2012
 
 

 
October 28, 2011
 
November 2, 2012
 
 
 
October 28, 2011
 
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
 
(in millions, except per share amounts and percentages)
Net revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Product
 
$
10,706

 
78.0
%
 
(13
)%
 
$
12,312

 
80.1
%
 
$
33,532

 
78.7
%
 
(9
)%
 
$
36,981

 
80.3
%
Services, including software related
 
3,015

 
22.0
%
 
(1
)%
 
3,053

 
19.9
%
 
9,094

 
21.3
%
 
 %
 
9,059

 
19.7
%
Total net revenue
 
$
13,721

 
100.0
%
 
(11
)%
 
$
15,365

 
100.0
%
 
$
42,626

 
100.0
%
 
(7
)%
 
$
46,040

 
100.0
%
Gross margin:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Product
 
$
1,802

 
16.8
%
 
(28
)%
 
$
2,515

 
20.4
%
 
$
6,018

 
17.9
%
 
(23
)%
 
$
7,813

 
21.1
%
Services, including software related
 
1,070

 
35.5
%
 
12
 %
 
954

 
31.3
%
 
3,059

 
33.6
%
 
17
 %
 
2,613

 
28.8
%
Total gross margin
 
$
2,872

 
20.9
%
 
(17
)%
 
$
3,469

 
22.6
%
 
$
9,077

 
21.3
%
 
(13
)%
 
$
10,426

 
22.6
%
Operating expenses
 
$
2,283

 
16.6
%
 
(2
)%
 
$
2,327

 
15.2
%
 
$
6,763

 
15.9
%
 
(2
)%
 
$
6,926

 
15.0
%
Operating income
 
$
589

 
4.3
%
 
(48
)%
 
$
1,142

 
7.4
%
 
$
2,314

 
5.4
%
 
(34
)%
 
$
3,500

 
7.6
%
Net income
 
$
475

 
3.5
%
 
(47
)%
 
$
893

 
5.8
%
 
$
1,842

 
4.3
%
 
(32
)%
 
$
2,728

 
5.9
%
Earnings per share - diluted
 
$
0.27

 
N/A

 
(45
)%
 
$
0.49

 
N/A

 
$
1.05

 
N/A

 
(28
)%
 
$
1.46

 
N/A

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Financial Information(a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP gross margin
 
$
3,013

 
22.0
%
 
(15
)%
 
$
3,546

 
23.1
%
 
$
9,450

 
22.2
%
 
(12
)%
 
$
10,682

 
23.2
%
Non-GAAP operating expenses
 
$
2,127

 
15.5
%
 
(6
)%
 
$
2,258

 
14.7
%
 
$
6,431

 
15.1
%
 
(4
)%
 
$
6,690

 
14.5
%
Non-GAAP operating income
 
$
886

 
6.5
%
 
(31
)%
 
$
1,288

 
8.4
%
 
$
3,019

 
7.1
%
 
(24
)%
 
$
3,992

 
8.7
%
Non-GAAP net income
 
$
679

 
4.9
%
 
(31
)%
 
$
983

 
6.4
%
 
$
2,315

 
5.4
%
 
(24
)%
 
$
3,039

 
6.6
%
Non-GAAP earnings per share - diluted
 
$
0.39

 
N/A

 
(28
)%
 
$
0.54

 
N/A

 
$
1.32

 
N/A

 
(19
)%
 
$
1.62

 
N/A

_____________________
(a)
Non-GAAP gross margin, non-GAAP operating expenses, non-GAAP operating income, non-GAAP net income, and non-GAAP earnings per share are not measurements of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” below for more information and a reconciliation of each non-GAAP financial measure to the most directly comparable GAAP financial measure.

Overview

During the third quarter and first nine months of Fiscal 2013, our total net revenue decreased 11% and 7%, respectively. We continue to face competitive pricing pressures in a challenging global IT spending environment. Weak global macro-economic conditions and competition from alternative mobile devices have limited demand for our client products, particularly in our Consumer segment, though all of our segments were impacted by these dynamics. Results from our enterprise solutions and services offerings were more favorable, though our Commercial segments were impacted by delayed IT spending.

During the third quarter of Fiscal 2013, net revenue from our Commercial segments decreased 7%, and represented approximately 82% of our total net revenue. The decrease in our Commercial net revenue was driven by an 11% decrease in net revenue from our Public customers, who continue to experience budget constraints, and an 8% decrease in net revenue from our Large Enterprise segment. Net revenue from our SMB segment decreased 1% during the third quarter of Fiscal 2013. All of our Commercial segments experienced declines in revenue from client products, and for our Large Enterprise and SMB segments, these declines were partially offset by increases in revenue from our enterprise solutions and services offerings. During the third quarter of Fiscal 2013, net revenue from our Consumer customers decreased 23%, and represented

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approximately 18% of our total net revenue. We continued to experience competition from alternative mobile computing devices, including tablets and smart phones, during the third quarter of Fiscal 2013. Overall, revenue from our enterprise solutions and services increased 3%, while revenue from our client products decreased 19%. During the third quarter of Fiscal 2013, revenue from enterprise solutions and services represented 35% of total net revenue, compared to 31% of total net revenue in the third quarter of Fiscal 2012, and gross margin from this area grew to more than 50% of total gross margin during Fiscal 2013. Our Fiscal 2013 software acquisitions, which primarily consist of SonicWALL and Quest Software, are included in the results reported for enterprise solutions and services.

For the first nine months of Fiscal 2013, the decrease in total net revenue was driven by a 19% and 4% decrease in revenue from our Consumer and Commercial segments, respectively. During the first nine months of Fiscal 2013, revenue from enterprise solutions and services, which includes our Fiscal 2012 and Fiscal 2013 enterprise acquisitions, increased 4%, while revenue from client products decreased 13%. During the first nine months of Fiscal 2013, revenue from enterprise solutions and services represented 34% of total net revenue, compared to 29% of total net revenue for the same period of Fiscal 2012.

During the third quarter and first nine months of Fiscal 2013, our consolidated operating income as a percentage of net revenue decreased 310 basis points and 220 basis points to 4.3% and 5.4%, respectively. For our Commercial segments, operating income as a percentage of net revenue decreased 130 basis points during both the third quarter and the first nine months of Fiscal 2013 to 9.1% and 9.5%, respectively. For our Consumer segment, during the third quarter and first nine months of Fiscal 2013, operating income as a percentage of net revenue decreased 580 basis points and 390 basis points to operating loss percentages of 2.7% and 0.2%, respectively. These declines in operating income percentage were primarily attributable to reduced gross margins for our products.

As of November 2, 2012, we had $14.2 billion of total cash, cash equivalents, and investments and $9.0 billion in total debt. In comparison, as of February 3, 2012, we had $18.2 billion of total cash, cash equivalents, and investments and $9.3 billion in total debt. During the first nine months of Fiscal 2013, we maintained an efficient cash conversion cycle as well as strong cash and investment positions. Operating cash flows during the first nine months of Fiscal 2013 and Fiscal 2012 were $1.8 billion and $3.7 billion, respectively. This decrease was primarily driven by unfavorable changes in working capital as well as a decrease in net income. We believe that we can generate cash flow from operations in excess of net income over the long term.
  
We expect the challenging macro-economic and IT spending environment we have been experiencing throughout Fiscal 2013 to continue as we move through the rest of the year. In the long-run, we believe that we will profitably grow revenue and operating income through the expansion of our enterprise solutions and services business, the extension of our client product portfolio, and the continued execution of various cost savings initiatives. We are committed to our strategy to provide end-to-end technology solutions to our customers, and we are continuing to make investments that improve our solutions capabilities, including our 12G servers as well as our recent launch of Windows 8 touch-enabled devices. We will continue to balance liquidity, profitability, and growth to position the company for long-term success.
Revenue
Product Revenue — Product revenue decreased 13% and 9% during the third quarter and first nine months of Fiscal 2013, respectively. See "Revenue by Product and Services Categories" for further information regarding product revenue.

Services Revenue, including software related — Services revenue, including software related, decreased slightly and was essentially unchanged during the third quarter and first nine months of Fiscal 2013, respectively. All software related support services as well as third party licenses are included herein. These software related services represented 30% and 31% of services revenue, including software related, for the third quarters of Fiscal 2013 and Fiscal 2012, respectively, and 31% and 32% for the first nine months of Fiscal 2013 and Fiscal 2012, respectively.

During the third quarter of Fiscal 2013, we experienced a 1% decrease in services revenue, excluding software related, and a 6% decrease in revenue from third-party software sales, which was largely offset by software related services revenue from our Fiscal 2013 acquisitions. During the first nine months of Fiscal 2013, we experienced a 2% increase in services revenue, excluding software related, which was largely offset by a 5% decrease in revenue from third-party software sales. The decline in revenue from third-party software sales was driven by a decrease in unit sales for our client products during the third quarter and first nine months of Fiscal 2013, which limited the sales volume of our third-party software products.

During the third quarter and first nine months of Fiscal 2013, revenue from the U.S. decreased 8% and 7%, respectively, while revenue from outside the U.S. decreased 13% and 8%, respectively. Revenue from outside the U.S. represented 49% and 50% of total net revenue for the third quarter and first nine months of Fiscal 2013, respectively. Revenue from most emerging countries, including BRIC, declined during the third quarter and first nine months of Fiscal 2013. We continue to view these

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geographical markets, which include the vast majority of the world's population, as a long-term growth opportunity. Accordingly, we continue to pursue development of technology solutions that meet the needs of these markets.

We manage our business on a U.S. dollar basis and factor foreign currency exchange rate movements into our pricing decisions. In addition, we utilize a comprehensive hedging strategy intended to mitigate the impact of foreign currency volatility over time.  As a result of our hedging programs, the impact of foreign currency movements was not material to our total net revenue for the third quarter and first nine months of Fiscal 2013.
Gross Margin
Products — During the third quarter and first nine months of Fiscal 2013, product gross margins decreased in absolute dollars and in gross margin percentage. Product gross margin percentage decreased from 20.4% to 16.8% for the third quarter of Fiscal 2013 and from 21.1% to 17.9% for the first nine months of Fiscal 2013. The decline in product gross margins was primarily driven by the competitive pricing environment we have been experiencing in Fiscal 2013, particularly for our client products.
Services, including software related — During the third quarter and first nine months of Fiscal 2013, our gross margin for services, including software related, increased in absolute dollars and in gross margin percentage. Our gross margin percentage for services, including software related, increased from 31.3% to 35.5% for the third quarter of Fiscal 2013 and from 28.8% to 33.6% for the first nine months of Fiscal 2013. Gross margin percentages improved for all of our services and software-related offerings, which include support and deployment services, infrastructure, cloud, and security services, applications and business process services, as well as certain software-related services.
During the third quarter of Fiscal 2013, our total gross margin decreased 17% to $2.9 billion on a GAAP basis and 15% to $3.0 billion on a non-GAAP basis. During the first nine months of Fiscal 2013, total gross margin decreased 13% to $9.1 billion on a GAAP basis and 12% to $9.5 billion on a non-GAAP basis. Gross margin on a GAAP basis for the third quarter and first nine months of Fiscal 2013 and Fiscal 2012 includes the effects of amortization of intangible assets and of severance and facility action costs and acquisition-related charges. As set forth in the reconciliation under "Non-GAAP Financial Measures" below, these items are excluded from the calculation of non-GAAP gross margin for the third quarter and first nine months of Fiscal 2013 and Fiscal 2012. Amortization of intangible assets included in GAAP gross margin increased 56% to $120 million during the third quarter of Fiscal 2013 and 43% to $317 million during the first nine months of Fiscal 2013. These increases were primarily attributable to an increase in purchased intangible assets over the period.

Vendor Programs and Settlements

Our gross margin is affected by our ability to achieve competitive pricing with our vendors and contract manufacturers, including through our negotiation of a variety of vendor rebate programs to achieve lower net costs for the various components we include in our products. Under these programs, vendors provide us with rebates or other discounts from the list prices for the components, which are generally elements of their pricing strategy. Vendor rebate programs are only one element of the costs we negotiate for our product components. We account for vendor rebates and other discounts as a reduction in cost of net revenue. Our total net cost includes supplier list prices reduced by vendor rebates and other discounts. We manage our costs on a total net cost basis.

The terms and conditions of our vendor rebate programs are largely based on product volumes and are generally not long-term in nature, but instead are typically negotiated at the beginning of each quarter. Because of the fluid nature of these ongoing negotiations, which reflect changes in the competitive environment, the timing and amount of vendor rebates and other discounts we receive under the programs may vary from period to period. We monitor our component costs and seek to address the effects of any changes to terms that might arise under our vendor rebate programs. Our gross margins for the third quarter and first nine months of Fiscal 2013 and Fiscal 2012 were not materially affected by any changes to the terms of our vendor rebate programs, as the amounts we received under these programs were generally stable relative to our total net cost. In addition, from time to time, some of our key vendors revise their pricing programs. Recent changes to certain pricing programs for one of our vendors did not have a material impact on our third quarter Fiscal 2013 results, and we continue to actively address any potential impact in future quarters. We are not aware of any other significant programmatic changes to vendor pricing or rebate programs that may impact our results in the near term.

In addition, we have pursued legal action against certain vendors and are currently involved in negotiations with other vendors regarding their past pricing practices.  We have negotiated settlements with some of these vendors and may have additional settlements in future quarters.  These settlements are allocated to our segments based on the relative amount of affected vendor products used by each segment.

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Operating Expenses
The following table presents information regarding our operating expenses for the three and nine months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2, 2012
 
 
 
October 28, 2011
 
November 2, 2012
 
 
 
October 28, 2011
 
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
 
(in millions, except percentages)
Operating expenses:
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Selling, general, and administrative
 
$
2,013

 
14.7
%
 
(4
)%
 
$
2,107

 
13.8
%
 
$
5,998

 
14.1
%
 
(5
)%
 
$
6,306

 
13.7
%
Research, development, and engineering
 
270

 
1.9
%
 
23
 %
 
220

 
1.4
%
 
765

 
1.8
%
 
23
 %
 
620

 
1.3
%
Total operating expenses
 
$
2,283

 
16.6
%
 
(2
)%
 
$
2,327

 
15.2
%
 
$
6,763

 
15.9
%
 
(2
)%
 
$
6,926

 
15.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Financial Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP operating expenses (a)
 
$
2,127

 
15.5
%
 
(6
)%
 
$
2,258

 
14.7
%
 
$
6,431

 
15.1
%
 
(4
)%
 
$
6,690

 
14.5
%
                    
(a) For a reconciliation of non-GAAP operating expenses to operating expenses prepared in accordance with GAAP, see “Non-GAAP Financial Measures” below.

Selling, General, and Administrative — During the third quarter and first nine months of Fiscal 2013, selling, general, and administrative ("SG&A") expenses decreased 4% and 5%, respectively, while SG&A expenses as a percentage of revenue increased. During the third quarter and first nine months of Fiscal 2013, compensation-related expenses, excluding severance and facility action costs, decreased 10% and 5%, respectively, driven by a decline in performance-based compensation. Additionally, other SG&A expenses, excluding amortization of intangibles and acquisition-related costs, decreased 7% and 9% during the third quarter and first nine months of Fiscal 2013, respectively, primarily as a result of a decline in discretionary spending. We are actively managing our expenses in certain areas to focus spending on strategic investments.
  
Research, Development, and EngineeringDuring the third quarter and first nine months of Fiscal 2013, research, development, and engineering expenses were 1.9% and 1.8% of net revenue, respectively, compared to 1.4% and 1.3% for the same periods in the prior year. These increases reflect our focus on shifting our investments to research and development activities that support our initiatives that grow our enterprise solutions, services, and software offerings.

Total operating expenses for the third quarter of Fiscal 2013 decreased 2% to $2.3 billion on a GAAP basis and 6% to $2.1 billion on a non-GAAP basis. Total operating expenses for the first nine months of Fiscal 2013 decreased 2% to $6.8 billion on a GAAP basis and 4% to $6.4 billion on a non-GAAP basis. Operating expenses on a GAAP basis for the third quarter and first nine months of Fiscal 2013 and Fiscal 2012 include the effects of amortization of intangible assets and of severance and facility action costs and acquisition-related charges. In aggregate, these charges increased $87 million and $96 million to $156 million and $332 million during the third quarter and first nine months of Fiscal 2013, respectively. This increase was primarily attributable to an increase in amortization of intangibles, due to our Fiscal 2012 and Fiscal 2013 acquisitions, as well as to an increase in severance and facility action costs over the period. From time to time, we incur severance and facility action costs, which includes selected headcount reductions, as well as other cost reduction programs, in an effort to manage our operating expenses. As set forth in the reconciliation under “Non-GAAP Financial Measures” below, amortization of intangibles and severance and facility action costs and acquisition-related costs are excluded from the calculation of non-GAAP operating expenses for the third quarter and first nine months of Fiscal 2013 and Fiscal 2012.
Operating and Net Income
Operating Income — During the third quarter and first nine months of Fiscal 2013, operating income decreased in dollars and as a percentage of revenue. During the third quarter of Fiscal 2013, operating income dollars and percentage declined 48% and 310 basis points, respectively, on a GAAP basis, and 31% and 190 basis points, respectively, on a non-GAAP basis. During the first nine months of Fiscal 2013, operating income dollars and percentage decreased 34% and 220 basis

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points, respectively, on a GAAP basis, and 24% and 160 basis points, respectively, on a non-GAAP basis. The decreases in non-GAAP operating income percentage were driven by declines in product gross margin percentage, the effects of which were partially offset by improved gross margin percentages for services, including software related. Operating income on a GAAP basis also includes increases in amortization of intangibles, severance and facility action costs, and acquisition-related costs.
Net Income — During the third quarter of Fiscal 2013, net income decreased 47% to $475 million on a GAAP basis and 31% to $679 million on a non-GAAP basis. During the first nine months of Fiscal 2013, net income decreased 32% to $1.8 billion on a GAAP basis and 24% to $2.3 billion on a non-GAAP basis. Net income on a GAAP and non-GAAP basis was impacted by decreases in operating income, though the effects on net income on a GAAP basis were partially offset by a lower effective tax rate. See “Income and Other Taxes” below for a discussion of our effective tax rates.
Non-GAAP Financial Measures

The following tables include information about non-GAAP gross margin, non-GAAP operating expenses, non-GAAP operating income, non-GAAP net income, and non-GAAP earnings per share (collectively, the “non-GAAP financial measures”), which are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles. We have provided a reconciliation of the non-GAAP financial measures to the most directly comparable GAAP measures in the tables below. A detailed discussion of our reasons for including the non-GAAP financial measures and the limitations associated with those measures is presented in "Part II — Item 7 — Management's Discussion and Analysis of Financial Condition and Results of Operations — Results of Operations — Non-GAAP Financial Measures" in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012. We encourage investors to review the historical reconciliation and the non-GAAP discussion in conjunction with our presentation of non-GAAP financial measures.


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The table below presents a reconciliation of each non-GAAP financial measure to the most comparable GAAP measure for each of the three and nine months ended November 2, 2012, and October 28, 2011:

 
Three Months Ended
 
Nine Months Ended
 
November 2,
2012
 
% Change
 
October 28,
2011
 
November 2,
2012
 
% Change
 
October 28,
2011
 
(in millions, except per share amounts and percentages)
GAAP gross margin
$
2,872

 
(17
)%
 
$
3,469

 
$
9,077

 
(13
)%
 
$
10,426

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangibles
120

 


 
77

 
317

 


 
222

Severance and facility actions and acquisition-related costs
21

 


 

 
56

 


 
34

Non-GAAP gross margin
$
3,013

 
(15
)%
 
$
3,546

 
$
9,450

 
(12
)%
 
$
10,682

 
 
 
 
 
 
 
 
 
 
 
 
GAAP operating expenses
$
2,283

 
(2
)%
 
$
2,327

 
$
6,763

 
(2
)%
 
$
6,926

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangibles
(45
)
 


 
(23)

 
(108
)
 


 
(65)

Severance and facility actions and acquisition-related costs
(111
)
 


 
(46)

 
(224
)
 


 
(171)

Non-GAAP operating expenses
$
2,127

 
(6
)%
 
$
2,258

 
$
6,431

 
(4
)%
 
$
6,690

 
 
 
 
 
 
 
 
 
 
 
 
GAAP operating income
$
589

 
(48
)%
 
$
1,142

 
$
2,314

 
(34
)%
 
$
3,500

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangibles
165

 


 
100

 
425

 


 
287

Severance and facility actions and acquisition-related costs
132

 


 
46

 
280

 


 
205

Non-GAAP operating income
$
886

 
(31
)%
 
$
1,288

 
$
3,019

 
(24
)%
 
$
3,992

 
 
 
 
 
 
 
 
 
 
 
 
GAAP net income
$
475

 
(47
)%
 
$
893

 
$
1,842

 
(32
)%
 
$
2,728

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangibles
165

 


 
100

 
425

 


 
287

Severance and facility actions and acquisition-related costs
132

 


 
46

 
280

 


 
205

Aggregate adjustment for income taxes
(93
)
 


 
(56)

 
(232
)
 


 
(181)

Non-GAAP net income
$
679

 
(31
)%
 
$
983

 
$
2,315

 
(24
)%
 
$
3,039

 
 
 
 
 
 
 
 
 
 
 
 
GAAP earnings per share - diluted
$
0.27

 
(45
)%
 
$
0.49

 
$
1.05

 
(28
)%
 
$
1.46

Non-GAAP adjustments per share - diluted
0.12

 


 
0.05

 
0.27

 


 
0.16

Non-GAAP earnings per share - diluted
$
0.39

 
(28
)%
 
$
0.54

 
$
1.32

 
(19
)%
 
$
1.62




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Three Months Ended
 
Nine Months Ended
 
November 2,
2012
 
October 28, 2011
 
November 2,
2012
 
October 28, 2011
Percentage of Total Net Revenue
 
 
 
 
 
 
 
GAAP gross margin
20.9
 %
 
22.6
 %
 
21.3
 %
 
22.6
 %
Non-GAAP adjustments
1.1
 %
 
0.5
 %
 
0.9
 %
 
0.6
 %
Non-GAAP gross margin
22.0
 %
 
23.1
 %
 
22.2
 %
 
23.2
 %
 
 
 
 
 
 
 
 
GAAP operating expenses
16.6
 %
 
15.2
 %
 
15.9
 %
 
15.0
 %
Non-GAAP adjustments
(1.1
)%
 
(0.5
)%
 
(0.8
)%
 
(0.5
)%
Non-GAAP operating expenses
15.5
 %
 
14.7
 %
 
15.1
 %
 
14.5
 %
 
 
 
 
 
 
 
 
GAAP operating income
4.3
 %
 
7.4
 %
 
5.4
 %
 
7.6
 %
Non-GAAP adjustments
2.2
 %
 
1.0
 %
 
1.7
 %
 
1.1
 %
Non-GAAP operating income
6.5
 %
 
8.4
 %
 
7.1
 %
 
8.7
 %
 
 
 
 
 
 
 
 
GAAP net income
3.5
 %
 
5.8
 %
 
4.3
 %
 
5.9
 %
Non-GAAP adjustments
1.4
 %
 
0.6
 %
 
1.1
 %
 
0.7
 %
Non-GAAP net income
4.9
 %
 
6.4
 %
 
5.4
 %
 
6.6
 %

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Table of Contents

Segment Discussion

Our four global business segments are Large Enterprise, Public, Small and Medium Business, and Consumer.

Severance and facility action costs and acquisition-related charges, broad based, long-term incentive expenses, and amortization of purchased intangible assets are not allocated to the reporting segments as management does not believe that these items are reflective of the underlying operating performance of the reporting segments. These costs totaled $372 million and $224 million for the third quarters of Fiscal 2013 and Fiscal 2012, respectively. For the first nine months of Fiscal 2013 and Fiscal 2012, these costs were $949 million and $748 million, respectively.

In the first quarter of Fiscal 2013, we made certain segment realignments in order to conform to the way we now internally manage segment performance.  These realignments affected all of our operating segments, but primarily consisted of the transfer of small office business customers from our SMB operating segment to our Consumer segment.  We have recast prior period amounts to provide visibility and comparability.  None of these changes impact our previously reported consolidated net revenue, gross margin, operating income, net income, or earnings per share. See Note 14 of the Notes to the Condensed Consolidated Financial Statements included in “Part I — Item 1 — Financial Statements” for additional information and a reconciliation of segment revenue and operating income to consolidated revenue and operating income.

The following table presents our net revenue and operating income by our reportable global segments for the three and nine months ended November 2, 2012, and October 28, 2011:
 
Three Months Ended
 
Nine Months Ended
 
November 2, 2012
 
 
 
October 28, 2011
 
November 2, 2012
 
 
 
October 28, 2011
 
Dollars
 
% of
Revenue(a)
 
%
Change
 
Dollars
 
% of
Revenue(a)
 
Dollars
 
% of
Revenue(a)
 
%
Change
 
Dollars
 
% of
Revenue(a)
 
(in millions, except percentages)
Large Enterprise
 

 
 
 
 

 
 

 
 
 
 

 
 

 
 

 
 

 
 

Net revenue
$
4,156

 
30
 %
 
(8
)%
 
$
4,540

 
29
%
 
$
13,128

 
31
 %
 
(5
)%
 
$
13,804

 
30
%
Operating income
$
325

 
7.8
 %
 
(27
)%
 
$
446

 
9.8
%
 
$
1,160

 
8.8
 %
 
(18
)%
 
$
1,422

 
10.3
%
Public
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net revenue
$
3,824

 
28
 %
 
(11
)%
 
$
4,287

 
28
%
 
$
11,355

 
27
 %
 
(7
)%
 
$
12,237

 
26
%
Operating income
$
352

 
9.2
 %
 
(22
)%
 
$
454

 
10.6
%
 
$
1,002

 
8.8
 %
 
(21
)%
 
$
1,272

 
10.4
%
Small and Medium Business
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net revenue
$
3,282

 
24
 %
 
(1
)%
 
$
3,326

 
22
%
 
$
10,017

 
23
 %
 
 %
 
$
9,987

 
22
%
Operating income
$
349

 
10.6
 %
 
(5
)%
 
$
367

 
11.0
%
 
$
1,120

 
11.2
 %
 
(5
)%
 
$
1,182

 
11.8
%
Consumer
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net revenue
$
2,459

 
18
 %
 
(23
)%
 
$
3,212

 
21
%
 
$
8,126

 
19
 %
 
(19
)%
 
$
10,012

 
22
%
Operating income
$
(65
)
 
(2.7
)%
 
(166
)%
 
$
99

 
3.1
%
 
$
(19
)
 
(0.2
)%
 
(105
)%
 
$
372

 
3.7
%
             
(a)     Operating income percentage of revenue is stated in relation to the respective segment.

Large EnterpriseDuring the third quarter of Fiscal 2013, Large Enterprise experienced an 8% decrease in net revenue. Servers and networking revenue and revenue from services increased 14% and 1%, respectively, while storage revenue declined 24%. Revenue from software and peripherals, mobility products, and desktop PC revenue decreased 16%, 24%, and 14%, respectively. Large Enterprise revenue decreased across all regions in the third quarter of Fiscal 2013, led by a decline in revenue from Europe, the Middle East, and Africa ("EMEA").

During the first nine months of Fiscal 2013, net revenue from Large Enterprise decreased 5%. Servers and networking

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revenue and revenue from services increased 9% and 5%, respectively, while storage revenue declined 19%. Revenue from software and peripherals and mobility products each declined 13% during the first nine months of Fiscal 2013, while desktop PC revenue decreased 9% during the same period. Large Enterprise revenue decreased across all regions during the first nine months of Fiscal 2013.

During the third quarter and first nine months of Fiscal 2013, Large Enterprise's operating income as a percentage of revenue decreased 200 basis points and 150 basis points to 7.8% and 8.8%, respectively. These decreases were primarily attributable to declines in gross margin percentages for our products, which were partially offset by improvements in our services gross margin percentages.

PublicDuring the third quarter of Fiscal 2013, Public experienced an 11% decrease in net revenue, which was attributable to continued budget constraints on public spending. During the third quarter of Fiscal 2013, revenue from all product lines decreased, except for revenue from servers and networking, which increased 1%. Storage revenue and revenue from services decreased 19% and 8%, respectively, while revenue from software and peripherals, mobility products, and desktop PC revenue decreased 9%, 21%, and 11%, respectively. Public revenue decreased across all regions in the third quarter and first nine months of Fiscal 2013, led by a decline in revenue from the U.S.

During the first nine months of Fiscal 2013, Public net revenue decreased 7%. Revenue from all product lines decreased during the first nine months of Fiscal 2013, except for revenue from servers and networking, which increased 2%. Storage revenue and revenue from services decreased 14% and 4%, respectively, while revenue from software and peripherals, mobility products, and desktop PC revenue decreased 9%, 13%, and 7%, respectively.

During the third quarter and first nine months of Fiscal 2013, Public's operating income as a percentage of net revenue decreased 140 basis points and 160 basis points to 9.2% and 8.8%, respectively. These decreases were primarily attributable to declines in gross margin percentages for our products, which were partially offset by improvements in our services gross margin percentages.
    
Small and Medium BusinessDuring the third quarter of Fiscal 2013, SMB experienced a slight decrease in net revenue. Servers and networking revenue and revenue from services increased 16% and 22%, respectively, while storage revenue decreased 5%. Revenue from software and peripherals, mobility products, and desktop PC revenue decreased 5%, 22%, and 1%, respectively. At a regional level, SMB experienced a decline in revenue from EMEA and a slight decline in revenue from the Americas, while revenue from the Asia Pacific and Japan ("APJ") region increased.

During the first nine months of Fiscal 2013, SMB revenue was essentially unchanged. Servers and networking revenue and revenue from services increased 16% and 24%, respectively, while storage revenue decreased 3%. Revenue from software and peripherals, mobility products, and desktop PC revenue decreased 2%, 14%, and 3%, respectively. At a regional level, during the first nine months of Fiscal 2013, SMB experienced an increase in revenue from APJ, while revenue from EMEA decreased. SMB revenue from the Americas was essentially unchanged during the first nine months of Fiscal 2013.

During the third quarter and first nine months of Fiscal 2013, SMB's operating income as a percentage of net revenue decreased 40 basis points and 60 basis points to 10.6% and 11.2%, respectively. These declines are attributable to declines in gross margin percentage for our products and an increase in operating expenses as a percentage of revenue, driven by an increase in research, development, and engineering expenses, the effects of which were largely offset by an increase in gross margin percentage attributable to our services, including software related.

ConsumerDuring the third quarter of Fiscal 2013, Consumer experienced a 23% decrease in revenue. Consumer revenue was impacted by a challenging pricing environment as well as our decision to limit our participation in lower-value offerings. In addition, we continued to experience competition from alternative mobile computing devices, including tablets and smart phones, during the third quarter of Fiscal 2013. Revenue from all product and services categories decreased during the third quarter of Fiscal 2013. The overall decrease in consumer revenue was primarily attributable to a 30% decline in mobility product revenue, driven by a 25% decrease in units sold and a 7% decrease in average selling prices. Desktop PC revenue decreased 9% during the third quarter of Fiscal 2013 as a result of a 6% decrease in units sold and a 3% decrease in average selling prices. Revenue from software and peripherals and Consumer services revenue each declined 12% during the third quarter of Fiscal 2013, due to a decrease in client units sold.

During the first nine months of Fiscal 2013, Consumer experienced a 19% decrease in revenue. Revenue from all product and services categories decreased during the first nine months of Fiscal 2013. The overall decrease in Consumer revenue was primarily attributable to a 24% decline in mobility product revenue, driven by a 21% decrease in units sold and a 3%

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decrease in average selling prices. Desktop PC revenue decreased 5% due to a 6% decline in average selling prices, partially offset by a 1% increase in units sold. During the first nine months of Fiscal 2013, revenue from software and peripherals and Consumer services revenue decreased 12% and 14%, respectively.

Consumer experienced declines in revenue across all regions during the third quarter and first nine months of Fiscal 2013, led by a decline in revenue from the U.S. During the third quarter and first nine months of Fiscal 2013, revenue from non-U.S markets excluding Western Europe, Canada, and Japan decreased 22% and 16%, respectively.
 
During the third quarter and first nine months of Fiscal 2013, Consumer's operating income as a percentage of net revenue decreased 580 basis points and 390 basis points to operating loss percentages of 2.7% and 0.2%, respectively. These declines in operating income percentage were primarily attributable to declines in gross margin percentage for our products.
Revenue by Product and Services Categories
We design, develop, manufacture, market, sell, and support a wide range of products that in many cases are customized to individual customer requirements. Our products are organized into enterprise and client categories. Our enterprise products include servers and networking, and storage products. Client products include mobility and desktop PC products. Our services include a broad range of configurable IT and business services, including support and deployment services, infrastructure, cloud, and security services, and applications and business process services. We also offer software and peripheral products.
The following table summarizes our net revenue by product and services categories for the three and nine months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2, 2012
 
 
 
October 28, 2011
 
November 2, 2012
 
 
 
October 28, 2011
 
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
Dollars
 
% of
Revenue
 
%
Change
 
Dollars
 
% of
Revenue
 
 
(in millions, except percentages)
Net revenue:
 
 

 
 

 
 

 
 

 
 

 
 
 
 
 
 
 
 
 
 
Enterprise solutions and services:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Enterprise solutions:
 
 

 
 

 
 

 
 

 
 

 
 
 
 
 
 
 
 
 
 
Servers and networking
 
$
2,322

 
17
%
 
11
 %
 
$
2,089

 
14
%
 
$
6,671

 
16
%
 
9
 %
 
$
6,116

 
13
%
Storage
 
386

 
3
%
 
(16
)%
 
460

 
3
%
 
1,265

 
3
%
 
(12
)%
 
1,443

 
3
%
Services
 
2,107

 
15
%
 
(1
)%
 
2,123

 
14
%
 
6,284

 
15
%
 
2
 %
 
6,143

 
13
%
Software and peripherals
 
2,258

 
16
%
 
(11
)%
 
2,528

 
16
%
 
6,982

 
16
%
 
(9
)%
 
7,664

 
17
%
Client:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mobility
 
3,523

 
26
%
 
(26
)%
 
4,750

 
31
%
 
11,629

 
27
%
 
(18
)%
 
14,227

 
31
%
Desktop PCs
 
3,125

 
23
%
 
(8
)%
 
3,415

 
22
%
 
9,795

 
23
%
 
(6
)%
 
10,447

 
23
%
Total net revenue
 
$
13,721

 
100
%
 
(11
)%
 
$
15,365

 
100
%
 
$
42,626

 
100
%
 
(7
)%
 
$
46,040

 
100
%

Enterprise Solutions and Services

Enterprise Solutions:

Servers and Networking — During the third quarter and first nine months of Fiscal 2013, servers and networking revenue increased 11% and 9%, respectively. Our acquisitions of Force10 Networks, Inc., SonicWALL, and Quest Software are included in servers and networking revenue from their respective acquisition dates and therefore contributed to the increase in revenue for servers and networking. In addition, we experienced an increase in unit demand for our servers during the third quarter and first nine months of Fiscal 2013, which was partially offset by a decline in average selling prices.

Storage — During the third quarter and first nine months of Fiscal 2013, storage revenue decreased 16% and 12%, respectively. These declines were primarily attributable to an anticipated decline in sales of third-party

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storage products, which were partially offset by revenue from the sale of Dell-branded storage products. Revenue from Dell-branded storage products was mixed during the periods. During the third quarter and first nine months of Fiscal 2013, sales of Dell-branded storage offerings decreased 3% and increased 8%, respectively.  We continue to enhance our Dell-branded storage offerings with a number of new features that we believe position us well for future growth.

Services — Services revenue results were mixed over the period. During the third quarter and first nine months of Fiscal 2013, services revenue decreased 1% and increased 2%, respectively. The increase in services revenue for the first nine months of Fiscal 2013 was driven by a 7% increase in support and deployment services, which consist of support and extended warranty services, managed deployment, enterprise installation, and configuration services. Deferred revenue from extended warranties and contracted services backlog, which we refer to together as services backlog, both increased 2% compared to the balance as of February 3, 2012. We provide information regarding services backlog because we believe it provides useful trend information regarding changes in the size of our services business over time. See "Part II — Item 7 — Management's Discussion and Analysis of Financial Condition and Results of Operations — Results of Operations — Revenue by Product and Services Categories — Services" in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012, for more information on our services backlog calculation.

Software and Peripherals — Software and peripherals (“S&P”) revenue includes third-party software sales and their related support services, and a multitude of other Dell-branded and third-party peripherals, including printers, monitors, projectors, keyboards, mice, and docking stations. During the third quarter and first nine months of Fiscal 2013, S&P revenue decreased 11% and 9%, respectively. The S&P business was impacted in Fiscal 2013 by a decrease in unit sales of our client products, which limits the sales volume of our S&P products. In addition, S&P revenue growth has been impacted as we have continued to reduce our participation in non-strategic areas, such as third-party software offerings.

Client

Mobility — Revenue from mobility products (which include notebooks, mobile workstations, and tablets) decreased 26% and 18% during the third quarter and first nine months of Fiscal 2013, respectively. These declines were driven by a 22% and 16% decrease in mobility unit sales for the third quarter and first nine months of Fiscal 2013, respectively. In addition, average selling prices decreased 4% and 2% during the third quarter and first nine months of Fiscal 2013, respectively. Commercial mobility revenue decreased 22% and 13% during the third quarter and first nine months of Fiscal 2013, respectively, while Consumer mobility revenue decreased 30% and 24% over the same periods, respectively. During the third quarter and first nine months of Fiscal 2013, we experienced a difficult macro-economic and pricing environment in our client business. In addition, our results were impacted as customers shifted some of their demand to alternative computing devices, particularly in our Consumer segment.

Desktop PCs — During the third quarter and first nine months of Fiscal 2013, revenue from desktop PCs (which include desktop computer systems and fixed workstations) decreased 8% and 6%, respectively. These declines were driven by a 7% and 6% decrease in average selling prices during the third quarter and first nine months of Fiscal 2013, respectively. Unit sales declined slightly and were essentially unchanged during the third quarter and first nine months of Fiscal 2013, respectively.


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Table of Contents

Interest and Other, Net
The following table provides a detailed presentation of interest and other, net for the three and nine months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
November 2,
2012
 
October 28,
2011
 
 
(in millions)
Interest and other, net:
 
 

 
 

 
 
 
 
Investment income, primarily interest
 
$
22

 
$
19

 
$
78

 
$
53

Gains (losses) on investments, net
 
11

 
(39
)
 
27

 
(36
)
Interest expense
 
(66
)
 
(70
)
 
(206
)
 
(204
)
Foreign exchange
 

 
10

 
(15
)
 
19

Other
 
(5
)
 
10

 
(17
)
 
1

Interest and other, net
 
$
(38
)
 
$
(70
)
 
$
(133
)
 
$
(167
)

During the third quarter and first nine months of Fiscal 2013, changes in interest and other, net were favorable by $32 million and $34 million, respectively, when compared to the same periods in Fiscal 2012. These changes were primarily due to an increase in investment income and net gains from the sale of investments, partially offset by foreign exchange fluctuations during the period. The changes in foreign exchange for these periods were primarily due to higher costs associated with our hedging program and revaluations of certain un-hedged foreign currencies.



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Income and Other Taxes
Our effective income tax rate was 13.8% and 16.7% for the third quarters of Fiscal 2013 and Fiscal 2012, respectively. For the first nine months of Fiscal 2013 and Fiscal 2012, our effective income tax rate was 15.5% and 18.2%, respectively. These declines were primarily attributable to a change in estimate related to the geographical distribution of income for Fiscal 2012, the expiration of statutes in certain foreign jurisdictions, as well as other adjustments.

Our effective tax rate can fluctuate depending on the geographic distribution of our world-wide earnings, as our foreign earnings are generally taxed at lower rates than in the U.S. In certain jurisdictions, our tax rate is significantly less than the applicable statutory rate as a result of tax holidays. The majority of our foreign income that is subject to these tax holidays and lower tax rates is attributable to Singapore, China, and Malaysia. Our significant tax holidays expire in whole or in part during Fiscal 2016 through Fiscal 2023. The differences between our effective tax rate and the U.S. federal statutory rate of 35% principally resulted from the geographical distribution of taxable income discussed above and permanent differences between the book and tax treatment of certain items.  We continue to assess our business model and its impact in various taxing jurisdictions.

For further discussion regarding tax matters, including the status of income tax audits, see Note 12 of the Notes to the Condensed Consolidated Financial Statements included in “Part I — Item 1 — Financial Statements."

ACCOUNTS RECEIVABLE
We sell products and services directly to customers and through a variety of sales channels, including retail distribution. Our accounts receivable, net was $6.2 billion and $6.5 billion as of November 2, 2012, and February 3, 2012, respectively, which represents a 4% decrease. This decrease in accounts receivable, net was primarily due to a decline in revenue in the third quarter of Fiscal 2013, compared to the fourth quarter of Fiscal 2012. We maintain an allowance for doubtful accounts to cover receivables that may be deemed uncollectible. The allowance for losses is based on specific identifiable customer accounts that are deemed at risk and a provision for accounts that are collectively evaluated based on historical bad debt experience. As of November 2, 2012, and February 3, 2012, the allowance for doubtful accounts was $78 million and $63 million, respectively. Based on our assessment, we believe we are adequately reserved for expected credit losses. We monitor the aging of our accounts receivable and continue to take actions to reduce our exposure to credit losses.
DELL FINANCIAL SERVICES AND FINANCING RECEIVABLES
Dell Financial Services ("DFS") offers a wide range of financial services, including originating, collecting, and servicing customer receivables primarily related to the purchase of Dell products. In some cases, we may originate financing activities for our Commercial customers related to the purchase of third-party technology products that complement our portfolio of products and services. New financing originations, which represent the amounts of financing provided by DFS to customers for equipment and related software and services, including third-party originations, were $856 million and $883 million for the third quarters of Fiscal 2013 and Fiscal 2012, respectively, and $2.7 billion for the first nine months of Fiscal 2013 and Fiscal 2012. At November 2, 2012, and February 3, 2012, our net financing receivables balances were $4.5 billion and $4.7 billion, respectively.

To support the financing needs of our customers internationally, we have aligned with a select number of third-party financial services companies. During Fiscal 2012, we entered into a definitive agreement to acquire CIT Vendor Finance's Dell-related financing assets portfolio and sales and servicing functions in Europe for approximately $400 million. Subject to customary closing, regulatory, and other conditions, we expect to complete this transaction in Fiscal 2014.
   
We have securitization programs to fund revolving loans and fixed-term leases and loans through consolidated special purpose entities ("SPEs"), which we account for as secured borrowings. We transfer certain U.S. customer financing receivables to these SPEs, whose purpose is to facilitate the funding of customer receivables through financing arrangements with multi-seller conduits that issue asset-backed debt securities in the capital markets. During the third quarters of Fiscal 2013 and Fiscal 2012, we transferred $550 million and $501 million to these SPEs, respectively, and during the first nine months of Fiscal 2013 and Fiscal 2012, we transferred $1.5 billion and $1.6 billion, respectively. Our risk of loss related to these securitized receivables is limited to the amount of our over-collateralization in the transferred pool of receivables. At November 2, 2012, and February 3, 2012, the structured financing debt related to all of our secured borrowing securitization programs was $1.4 billion and $1.3 billion, respectively, and the net carrying amount of the corresponding financing receivables was $1.6 billion and $1.5 billion, respectively.

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We maintain an allowance to cover expected financing receivable credit losses and evaluate credit loss expectations based on our total portfolio. For the third quarters of Fiscal 2013 and Fiscal 2012, the principal charge-off rate for our total portfolio was 4.2% and 4.1%, respectively. For the first nine months of Fiscal 2013 and Fiscal 2012, the principal charge-off rate for our total portfolio was 4.1% and 4.7%, respectively. The credit quality mix of our financing receivables has improved in recent years due to our underwriting actions and as the mix of high-quality commercial accounts in our portfolio has increased. The allowance for losses is determined based on various factors, including historical and anticipated experience, past due receivables, receivable type, and customer risk profile. At November 2, 2012, and February 3, 2012, the allowance for financing receivable losses was $185 million and $202 million, respectively. In general, the loss rates on our financing receivables for the first nine months of Fiscal 2013 improved over the prior year.  We expect the loss rates in the coming quarters to stabilize with movements in these rates being primarily driven by seasonality and a continued shift in portfolio composition to lower risk commercial assets. We continue to monitor broader economic indicators and their potential impact on future loss performance.  We have an extensive process to manage our exposure to customer risk, including active management of credit lines and our collection activities.  We also sell selected fixed-term financing receivables to unrelated third parties on a periodic basis, primarily to manage certain concentrations of customer credit exposure.  Based on our assessment of the customer financing receivables, we believe that we are adequately reserved.
See Note 5 of the Notes to the Condensed Consolidated Financial Statements included in “Part I — Item 1 — Financial Statements” for additional information about our financing receivables and the associated allowance.
OFF-BALANCE SHEET ARRANGEMENTS
We do not have any off-balance sheet financing arrangements.



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LIQUIDITY, CAPITAL COMMITMENTS, AND CONTRACTUAL CASH OBLIGATIONS
Current Market Conditions
We regularly monitor economic conditions and associated impacts on the financial markets and our business. We consistently evaluate the financial health of our supplier base, carefully manage customer credit, diversify counterparty risk, and monitor the concentration risk of our cash and cash equivalents balances globally. We routinely monitor our financial exposure to both sovereign and non-sovereign borrowers and counterparties, particularly in Europe in recent quarters. At November 2, 2012, our gross exposures to our customers and investments in Portugal, Ireland, Italy, Greece, and Spain were individually and collectively immaterial.
We monitor credit risk associated with our financial counterparties using various market credit risk indicators such as credit ratings issued by nationally recognized rating agencies and changes in market credit default swap levels. We perform periodic evaluations of our positions with these counterparties and may limit exposure to any one counterparty in accordance with our policies. We monitor and manage these activities depending on current and expected market developments.
We also use derivative instruments to hedge certain foreign currency exposures. We use forward contracts and purchased options designated as cash flow hedges to protect against the foreign currency exchange rate risks inherent in our forecasted transactions denominated in currencies other than the U.S. dollar.  In addition, we use forward contracts and purchased options to hedge monetary assets and liabilities denominated in a foreign currency.  See Note 7 of the Notes to the Condensed Consolidated Financial Statements under “Part I — Item 1 — Financial Statements” for more information about our use of derivative instruments.
See “Part I  — Item 1A  — Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012, for further discussion of risks associated with adverse global economic conditions and instability, our use of counterparties, and our ability to effectively hedge our exposure to fluctuations in foreign currency exchange rates.
Liquidity
Cash generated from operations is our primary source of operating liquidity. In general, we seek to deploy our capital in a systematically prioritized manner, focusing first on requirements for operations, then on growth investments, and finally on returns of cash to stockholders. Our strategy is to deploy capital from any potential source, whether internally generated cash or debt, depending on the adequacy and availability of that source of capital and whether it can be accessed in a cost effective manner. While cash generated from operations is our primary source of operating liquidity, we use a variety of capital sources to fund the growth in our financing receivables, fund our needs for less predictable strategic initiatives, and return capital to stockholders. We believe we have sufficient access to external sources of capital for these purposes, including through issuances of long-term debt, which is rated as investment grade by independent rating agencies, and utilization of our commercial paper program.

As of November 2, 2012, we had $14.2 billion in cash, cash equivalents, and investments, substantially all of which was held outside of the U.S. Demands on our domestic cash have increased as a result of our strategic initiatives, such as our acquisitions. We believe that internally generated cash flows, which consist of operating cash flows, are sufficient to support our day-to-day business operations, both domestically and internationally, for at least the next 12 months. For less foreseeable domestic investing and financing activities, we have access to our foreign cash balances as well as external sources of capital. We access our foreign cash balances in a tax efficient manner when appropriate.
The following table summarizes our cash, investments, and available borrowings as of November 2, 2012, and February 3, 2012:
 
 
November 2,
2012
 
February 3,
2012
 
 
(in millions)
Cash, cash equivalents, and investments:
 
 
 
 
Cash and cash equivalents
 
$
10,991

 
$
13,852

Investments
 
3,189

 
4,370

Cash, cash equivalents, and investments
 
14,180

 
18,222

Unsecured revolving credit facilities
 
3,000

 
3,000

Total cash, cash equivalents, investments, and available borrowings
 
$
17,180

 
$
21,222


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In addition, we have a currently effective shelf registration statement under which we may issue up to $3.5 billion of debt securities.
Our senior unsecured revolving credit facilities primarily support our $2.5 billion commercial paper program. Of the credit facilities, $1.0 billion will expire on April 2, 2013, and $2.0 billion will expire on April 15, 2015. No amounts were outstanding under our revolving credit facilities as of November 2, 2012, or February 3, 2012.
Of our $14.2 billion of cash, cash equivalents, and investments as of November 2, 2012, $11.0 billion is classified as cash and cash equivalents. Our cash equivalents primarily consist of money market funds and certificates of deposit. The remaining $3.2 billion of investments is primarily invested in fixed income securities of varying maturities at the date of acquisition. The fair value of our portfolio can be affected by interest rate movements, credit risk, and liquidity risks. The objective of our investment policy and strategy is to manage our total cash and investments balances to preserve principal and maintain liquidity while maximizing the return on the investment portfolio through the full investment of available funds. We diversify our investment portfolio by investing in multiple types of investment-grade securities and through the use of third-party investment managers.
A significant portion of our income is earned in non-U.S. jurisdictions. Under current law, earnings available to be repatriated to the U.S. would be subject to U.S. federal income tax, less applicable foreign tax credits. We have provided for the U.S. federal tax liability on these amounts for financial statement purposes, except for foreign earnings that are considered permanently reinvested outside of the U.S. We utilize a variety of tax planning and financing strategies with the objective of having our worldwide cash available in the locations where it is needed.
Although there are uncertainties surrounding the global economic environment, due to the overall strength of our financial position, we believe that we currently have adequate access to capital markets. Any future disruptions or additional uncertainty or volatility in those markets may result in higher funding costs for us and could adversely affect our ability to obtain funds.
The following table summarizes our outstanding debt as of November 2, 2012, and February 3, 2012:
 
 
November 2,
2012
 
February 3,
2012
 
 
(in millions)
Outstanding Debt
 
 
 
 
Senior notes and debentures
 
$
5,992

 
$
6,391

Structured financing debt
 
1,401

 
1,360

Commercial paper
 
1,639

 
1,500

Other
 
2

 
3

Total debt
 
$
9,034

 
$
9,254

During the nine months ended November 2, 2012, total debt decreased $220 million, due to a repayment of $400 million in maturing senior notes, partially offset by a net issuance of commercial paper. We have $1.1 billion in senior notes that will mature during the next twelve months. We expect to use a combination of cash from operations and our available borrowing resources to repay these maturing notes.
We also issue structured financing-related debt to fund our financing receivables as discussed under “Financing Receivables” above. Our securitization programs are structured to operate near their debt capacity. As of November 2, 2012, we had $1.4 billion in outstanding structured financing securitization debt. We balance the use of our securitization programs with working capital and other sources of liquidity to fund growth in our financing receivables. See Note 5 of the Notes to the Condensed Consolidated Financial Statements under “Part I — Item 1 — Financial Statements” for further discussion of our structured financing debt.
We intend to maintain appropriate debt levels based upon cash flow expectations, the overall cost of capital, cash requirements for operations, and discretionary spending, including spending for acquisitions, share repurchases, and dividend payments. See Note 6 of the Notes to the Condensed Consolidated Financial Statements under “Part I — Item 1 — Financial Statements” for further discussion of our debt.
Our management actively monitors the efficiency of our balance sheet under various macro-economic and competitive scenarios. These scenarios quantify risks to the financial statements and provide a basis for actions necessary to ensure adequate liquidity, both domestically and internationally, to support our acquisition and investment strategy, share repurchase activity, dividend policy, and other corporate needs.

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The following table contains a summary of our Condensed Consolidated Statements of Cash Flows for the nine months ended November 2, 2012, and October 28, 2011:
 
 
Nine Months Ended
 
 
November 2,
2012
 
October 28,
2011
 
 
 (in millions)
Net change in cash from:
 
 

 
 

Operating activities
 
$
1,842

 
$
3,690

Investing activities
 
(3,549
)
 
(4,421
)
Financing activities
 
(1,130
)
 
119

Effect of exchange rate changes on cash and cash equivalents
 
(24
)
 
(8
)
Change in cash and cash equivalents
 
$
(2,861
)
 
$
(620
)
Operating Activities — Operating cash flows for the first nine months of Fiscal 2013 decreased $1.8 billion compared to the first nine months of Fiscal 2012. The decrease in operating cash flows from the first nine months of Fiscal 2012 was primarily driven by unfavorable changes in working capital as well as a decrease in net income.
Investing Activities — Investing activities primarily consist of the sales and purchases of investments, net of maturities, capital expenditures for property, plant, and equipment, and cash used to fund strategic acquisitions. Cash used in investing activities during the first nine months of Fiscal 2013 was $3.5 billion compared to $4.4 billion during the first nine months of Fiscal 2012. The overall decrease in cash used in investing activities for the first nine months of Fiscal 2013 was driven by an increase in cash from the net sale and maturity of investments, largely offset by higher spending on business acquisitions.
Financing Activities — Financing activities primarily consist of proceeds and repayments from borrowings and the repurchase of our common stock. Cash used by financing activities for the first nine months of Fiscal 2013 was $1.1 billion compared to cash provided by financing activities of $119 million for the first nine months of Fiscal 2012. The decrease in cash provided by financing activities for the first nine months of Fiscal 2013 was attributable to a decrease in net proceeds from debt, largely offset by a decrease in share repurchases during the first nine months of Fiscal 2013, compared to the same period in Fiscal 2012. During the first nine months of Fiscal 2012, net proceeds from the issuance of long-term debt were $1.5 billion. In comparison, during the first nine months of Fiscal 2013, we repaid $400 million in maturing senior notes. During the first nine months of Fiscal 2012, we repurchased approximately 142 million shares of common stock for $2.2 billion, compared to 46 million shares of common stock for $700 million during the first nine months of Fiscal 2013. In addition, we paid a $139 million dividend to our stockholders during the first nine months of Fiscal 2013. As of November 2, 2012, $5.3 billion remained authorized for future share repurchases.
Key Performance Metrics — Our cash conversion cycle for the third quarter of Fiscal 2013 improved from the third quarter of Fiscal 2012. Our business model allows us to maintain an efficient cash conversion cycle, which compares favorably with that of others in our industry.
The following table presents the components of our cash conversion cycle for the three months ended November 2, 2012, and October 28, 2011:
 
 
Three Months Ended
 
 
November 2,
2012
 
October 28,
2011
Days of sales outstanding(a)
 
45

 
42

Days of supply in inventory(b)
 
11

 
11

Days in accounts payable(c)
 
(88
)
 
(84
)
Cash conversion cycle
 
(32
)
 
(31
)
 _____________________
(a) 
Days of sales outstanding (“DSO”) calculates the average collection period of our receivables. DSO is based on the ending net trade receivables and the most recent quarterly revenue for each period. DSO also includes the effect of product costs related to customer shipments not yet recognized as revenue that are classified in other current assets. DSO is calculated by adding accounts receivable, net of allowance for doubtful accounts, and customer shipments in transit and dividing that sum by average net revenue per day for the current quarter (90 days). At November 2, 2012, and October 28, 2011, DSO and days of customer shipments not yet recognized were 41 and 4 days, and 39 and 3 days, respectively.
(b) 
Days of supply in inventory (“DSI”) measures the average number of days from procurement to sale of our product. DSI is based on ending inventory and most recent quarterly cost of sales for each period. DSI is calculated by dividing inventory by average cost of goods sold per day for the current quarter (90 days).

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(c) 
Days in accounts payable (“DPO”) calculates the average number of days our payables remain outstanding before payment. DPO is based on ending accounts payable and most recent quarterly cost of sales for each period. DPO is calculated by dividing accounts payable by average cost of goods sold per day for the current quarter (90 days).

The one day improvement in our cash conversion cycle from the prior year quarter was driven by a four day improvement in DPO, the effects of which were largely offset by a three day increase in DSO. The four day improvement in DPO was attributable to the timing of payments in the third quarter of Fiscal 2013, while the three day increase in DSO was due to a shift in the mix of receivables towards customers with longer payment terms.
We defer the cost of revenue associated with customer shipments not yet recognized as revenue until these shipments are delivered. These deferred costs are included in our reported DSO because we believe this reporting results in a more accurate presentation of our DSO and cash conversion cycle. These deferred costs are recorded in other current assets in our Condensed Consolidated Statements of Financial Position and totaled $645 million and $544 million, at November 2, 2012, and October 28, 2011, respectively.
Capital Commitments
Share Repurchase Program — We have a share repurchase program that authorizes us to purchase shares of our common stock through a systematic program of open market purchases in order to increase shareholder value and manage dilution resulting from shares issued under our equity compensation plans. However, we do not currently have a policy that requires the repurchase of common stock to offset share-based compensation arrangements. We did not repurchase any shares of our common stock during the three months ended November 2, 2012, and as of that date, $5.3 billion remained authorized for future share repurchases.
Dividend Program — On June 12, 2012, we announced that our Board of Directors adopted a dividend policy under which we paid a quarterly dividend of $0.08 per share on October 22, 2012. The cash dividend policy and the declaration and payment of each quarterly cash dividend will be subject to the Board's continuing determination that the policy and the declaration of dividends thereunder are in the best interest of our stockholders and are in compliance with applicable law. The Board of Directors retains the power to modify, suspend, or cancel our dividend policy in any manner and at any time that it may deem necessary or appropriate in the future.
Capital Expenditures — We spent $121 million and $214 million during the third quarters of Fiscal 2013 and 2012, respectively, and $383 million and $510 million during the first nine months of Fiscal 2013 and 2012, respectively, on property, plant, and equipment primarily in connection with our global expansion efforts and infrastructure investments made to support future growth. Product demand, product mix, and the increased use of contract manufacturers, as well as ongoing investments in operating and information technology infrastructure, influence the level and prioritization of our capital expenditures. Aggregate capital expenditures for Fiscal 2013, which are primarily related to infrastructure investments and strategic initiatives, are currently expected to total approximately $500 million. These expenditures will be primarily funded from our cash flows from operating activities.
Purchase Obligations — We utilize several suppliers to manufacture sub-assemblies for our products. Our efficient supply chain management allows us to enter into flexible and mutually beneficial purchase arrangements with our suppliers in order to minimize inventory risk. Consistent with industry practice, we acquire raw materials or other goods and services, including product components, by issuing to suppliers authorizations to purchase based on our projected demand and manufacturing needs.
 

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RECENT ACCOUNTING PRONOUNCEMENTS 

See Note 1 of the Notes to the Condensed Consolidated Financial Statements included in “Part I Item 1 — Financial Statements” for a description of recent accounting pronouncements, including the expected dates of adoption and estimated effects on our results of operations, financial condition, and cash flows.


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ITEM 3.  — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
For a description of market risks, see “Part II — Item 7 — Management’s Discussion and Analysis of Financial Condition and Results of Operations — Market Risk” in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012. Our exposure to market risks has not changed materially from the exposure described in the Annual Report on Form 10-K.

ITEM 4 — CONTROLS AND PROCEDURES
This report includes the certifications of our Chief Executive Officer and Chief Financial Officer required by Rule 13a-14 under the Securities Exchange Act of 1934 (the "Exchange Act"). See Exhibits 31.1 and 31.2. This Item 4 includes information concerning the controls and control evaluations referred to in those certifications.
 
Evaluation of Disclosure Controls and Procedures
Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including the Chief Executive Officer and the Chief Financial Officer, to allow timely decisions regarding required disclosures.
In connection with the preparation of this report, our management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as of November 2, 2012. Based on that evaluation, our management has concluded that our disclosure controls and procedures were effective as of November 2, 2012.

Changes in Internal Control over Financial Reporting

There was no change in our internal control over financial reporting during the third quarter of Fiscal 2013 that materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II — OTHER INFORMATION

ITEM 1 — LEGAL PROCEEDINGS
The information required by this item is incorporated herein by reference to the information set forth under the caption “Legal Matters” in Note 11 of the Notes to the Condensed Consolidated Financial Statements included in “Part I — Item 1 — Financial Statements.”

Additional information on our commitments and contingencies can be found in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012. 

ITEM 1A — RISK FACTORS 
In addition to the other information set forth in this report, the factors discussed in "Part I — Item 1A — Risk Factors" in our Annual Report on Form 10-K for the fiscal year ended February 3, 2012, could materially affect our business, financial condition, or operating results. The risks described in our Annual Report on Form 10-K and our subsequent SEC reports are not the only risks facing us. There are additional risks and uncertainties not currently known to us or that we currently deem to be immaterial that may also materially adversely affect our business, financial condition, or operating results.


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ITEM 6. EXHIBITS

Exhibits — See Index to Exhibits below following the signature page to this report.



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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
DELL INC.
 
 
 
 
By: 
/s/  Yvonne Mcgill
 
 
Yvonne Mcgill
 
 
Vice President, Corporate Finance and
 
 
Chief Accounting Officer
 
 
(On behalf of registrant and as principal accounting officer)

Date: December 3, 2012



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INDEX TO EXHIBITS

Exhibit No.

 
 
 
 
Description of Exhibit
12.1†

 
 
 
 
Computation of ratio of earnings to fixed charges
31.1†

 
 
 
 
Certification of Michael S. Dell, Chairman and Chief Executive Officer, pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2†

 
 
 
 
Certification of Brian T. Gladden, Senior Vice President and Chief Financial Officer, pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1††

 
 
 
 
Certifications of Michael S. Dell, Chairman and Chief Executive Officer, and Brian T. Gladden, Senior Vice President and Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101

.INS†

 
 
XBRL Instance Document
101

.SCH†

 
 
XBRL Taxonomy Extension Schema Document
101

.CAL†

 
 
XBRL Taxonomy Extension Calculation Linkbase Document
101

.DEF†

 
 
XBRL Taxonomy Extension Definition Linkbase Document
101

.LAB†

 
 
XBRL Taxonomy Extension Label Linkbase Document
101

.PRE†

 
 
XBRL Taxonomy Extension Presentation Linkbase Document
 
 
 

 
Filed with this report.
††

 
Furnished with this report.




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